Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(915 Reviews)
Rating breakdown 915 reviews
5 Stars
687
4 Stars
166
3 Stars
37
2 Stars
11
1 Star
14
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
2
Poor quality right out of the box.
on May 7, 2024
Posted by: Mark V
I was given this as a gift in the dead of winter. It sat untouched indoors for 4 months in box until snow melted. When I unpacked it the lid had a dimple pointing out and paint peeling off with corrosion. The third item is the base is not square as the griddle and hood are at an angle when properly attached. It does work fine. Just look cheap.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on May 7, 2024
Posted by: Evelyn G
This griddle is amazing you can cook multiples things at once!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just got er
on May 7, 2024
Posted by: Noah H
Haven't used it yet seasoning now but working perfectly.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Enjoying first grill
on May 7, 2024
Posted by: Shari T
Went together great. Seasoned with the product recommend. Did smash burgers as our first meal and they were amazing! Loved being able to make them all at once!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Griddle
on May 8, 2024
Posted by: John B
Don’t know just put it together the flat griddle wobbles
Response from blackstoneproducts.comBy Customer Support, May 8, 2024
Hello John. Thank you for leaving a review. Our griddle tops are 100% rolled steel, and from time to time, they may arrive warped or will warp during the first few cooks. This warp will flatten out as the griddle gets accustomed to heat cycles. Here's a helpful article on our website explaining the process a little more:
https://help.blackstoneproducts.com/en_us/my-griddle-top-is-warping-rk6chCiba
https://help.blackstoneproducts.com/en_us/my-griddle-top-is-warping-rk6chCiba
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy Set up
on May 8, 2024
Posted by: Rawle G
First Griddle and I am excited to test it out. Set up was simple and quick.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Super Great
on May 8, 2024
Posted by: Ryan E
Looking forward to some great summer cooking! This 36” Blackstone is exactly what our family needed.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice grill
on May 8, 2024
Posted by: Jane H
Haven’t used yet but can’t wait to try it. I’ve heard nothing but good things.
Written by a customer while visiting blackstoneproducts.com