Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
739
4 Stars
176
3 Stars
42
2 Stars
11
1 Star
14
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Great barbecue
on April 6, 2024
Posted by: John M
Love the griddle, I can cook anything on this barbecue
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Tonight
on April 5, 2024
Posted by: Brett S
Haven’t used it yet. I have to season it and I’ll be using it tonight
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Sturdy and Nice
on April 4, 2024
Posted by: Winston P
Cannot wait to use 36”Griddle w/Hood. Looks so awesome!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
A man’s best friend
on April 4, 2024
Posted by: Candace H
My man has been asking for one of these for so long and couldn’t wait to put it together. I foresee summers full of delicious food ahead. Breaking the blackstone in with a hibachi night for the whole family
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Grillin
on April 4, 2024
Posted by: Sarah D
So much fun and easy to grill and clean. Very happy with our purchase
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on April 3, 2024
Posted by: Michael M
Looks great..just received fully put together. Much better looking then the Weber.
Written by a customer while visiting blackstoneproducts.com
Posted by: Jason
from Nashville TN
Gender:Male
Verified Purchase:Yes
Make sure to shop around for the lowest price. They do not price match. Found this at retailers for much less. Also, pieces were shipped separately rather than all in one box.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, March 7, 2024
We appreciate your feedback, and we apologize for the inconvenience. We do not price match with our retailers because we never want to undercut them. Shipping the product in two boxes makes it so we don't have to raise our overall cost. If they were in one box, it would have to be shipped on a pallet. Shipping in two boxes also makes the item lighter and easier for shipping companies to handle. We hope this helps, and please feel free to contact us with any further questions!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Defective knob. How do I get a replacement?
on January 12, 2024
Posted by: Disappointed
from Ohio
Gender:Male
Kids gave to me as a Christmas gift. One of the knobs is mis-formed and will not attach to the valve. How can I get warranty service?
Response from blackstoneproducts.comBy Avery, January 15, 2024
We are sorry to hear that! Our website has a couple of places you can go to get help with that, but we sent you an email directly. Our warranty will cover this, and all we need is shipping info and a photo of the knob. Please respond there, and we will help you further!
Written by a customer while visiting blackstoneproducts.com