Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
737
4 Stars
173
3 Stars
42
2 Stars
11
1 Star
14
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
36" griddle
on April 8, 2024
Posted by: Rachel B
We've had a smaller blackstone we use for camping and absolutely love it. So excited to use the 4 burner one!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Sticky advertising labels a pain
on April 8, 2024
Posted by: Karl E
Sticky advertising labels a pain to get off. Still struggling with that, have not even seasoned it yet.
Response from blackstoneproducts.comBy Customer Support, June 13, 2024
Thank you for taking the time to leave a review. We are sorry to hear about the sticker issue. We hope you've been able to successfully remove it and were able to enjoy cooking on your griddle since then. If you still need assistance, please contact us by sending an email with any applicable descriptions or photos to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
First Time Griddle Purchase
on April 8, 2024
Posted by: Deb E
So far so good. It was easy to assemble. We applied the Blackstone conditioner/seasoning to the cooking surface 4 times as recommended by the on-line videos and manual. Have not cooked on it yet so cannot comment. We are sure it will be just fine.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Hood bends easy
on April 8, 2024
Posted by: David R
Hood bent very easily
Response from blackstoneproducts.comBy Customer Support, June 11, 2024
Hello David. Thank you for your review. We are sorry to see your hood bent so easily. One of our agents has reached out to you via email to get that resolved. Feel free to respond to the email from support@blackstoneproducts.com and they can continue assisting you from there.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just got it
on April 7, 2024
Posted by: Mark T
Ace in long neck de is great. But I haven't even assembled it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love our product
on April 7, 2024
Posted by: Marie R
Excellent product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Gunners Grill
on April 6, 2024
Posted by: Matt B
Lover It!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good product could be better
on April 6, 2024
Posted by: Josh D
Overall love the blackstone. However I am a little disappointed with the head distribution on the griddle top. The center gets very hot and the edges do not stay even head making cooking difficult if you have a large amount of food .
Written by a customer while visiting blackstoneproducts.com