Customer reviews from napoleon.com
Napoleon - Rogue 425 Propane Gas Grill with Side Burner - Black
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
29
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Napoleon - Rogue 425 Propane Gas Grill with Side Burner - Black
Customer Rating
4
So far, seems like a good grill. One design flaw though.
on June 25, 2019
Posted by: Deana
from Troy, NY
Gender:Female
I just received my new fully assembled Napoleon Rogue 425 (R425SBPSS) grill from the dealer. However, the base is already scratched from opening and closing the propane tank compartment door. Apparently there's a metal rivet head along the bottom edge of the door that rubs against the base unless you lift the door slightly. Bummed that my brand new, 4-day old grill already has a scratch on it because I wasn't aware of this. The only other thing I wish is that had another back panel so the compartment area was a bit more enclosed. There appear to be slots to allow for this but there's no top panel leaving the back of the propane area open.
Written by a customer while visiting napoleon.com
Posted by: KumaLisa46
from Nova Scotia
Verified Purchase:Yes
The Rogue 425 with sideburner was purchased to replace my similar stainless steel Napoleon Triumph 425 unit that had completely disintegrated from rust (it was well cared for, covered all the time but the guts deteriorated after only a few years). The Rogue is okay. It's a great size, heats okay (doesn't seem to be as hot at the Triumph) but heats up quickly, has one nice large cabinet door underneath instead of two, is much taller than the Triumph (which I don't mind at all) and it rolls around very nicely with bigger and easier locking wheels. I'm still trying to decide whether I like the all black enamel coating versus stainless. It's harder to clean and it shows all the dirt and dust. Another thing I do not like are the knobs; they are completely coated with a rubbery compound which are hard to clean and they don't turn very well when starting the barbeque. It feels like one or two of them weren't installed correctly (they were installed at the factory). They don't seem to "catch" and subsequently misfire upon startup so you need to turn them off and on until you find the sweet spot.
The unit was very easy to set up, but I don't like the placement of the sideburner and wish it was reversible. The plastic trim on the side panels are questionable. From my experience with the Triumph, I learned the hard way that the plastic is NOT heat resistant so when you move a hot pan over onto the side panels, the plastic melts. I just figure if I'm juggling pans and moving things around, that would be a perfect spot to rest a pan. Nope. Totally melted. Napoleon confirmed to me that the plastic was not heat resistant, which is rubbish. I tried to find information on the new unit as to whether Napoleon had changed the plastic to a heat resistant material, but could not find anything so I won't tempt fate.
One thing that was very important to me was the fact that the unit came with a great warranty, which hopefully means Napoleon believes in their product. I use my barbeque almost every day (personally, not commercially) and it's important that the unit stands up to use especially when you pay the money you do for name brand quality.
Written by a customer while visiting napoleon.com
Customer Rating
5
Great grill
on November 15, 2022
Posted by: Daniell
from Bologna, Italy
[This review was collected as part of a promotion.] I fell in love with napoleon after watching their video on YouTube. Then i decided to buy a Rogue because it seemed to be a good choice. It was, incredibile product and great quality.
Now i wish to get a bigger one !!
Now i wish to get a bigger one !!
Written by a customer while visiting napoleon.com
Customer Rating
5
One year after, i dont regret it!
on December 17, 2022
Posted by: Julien
from Québec city, canada
[This review was collected as part of a promotion.] One full year using it. Now i know the difference between a cheap grill and a napoleon. I love my bbq
Written by a customer while visiting napoleon.com
Customer Rating
5
Best Grill Ever
on January 31, 2023
Posted by: Lou196T
from Brantford
[This review was collected as part of a promotion.] While I am unable to review a new Rogue BBQ, I am able to tell you about my 27 year old equivalent. It has stood the test of time. Mine is natural gas with 2 burners and an infrared for the rotisserie. The rotisserie is one of my favourite features. I have done many roasts, Cornish hens and chicken using the rotisserie and every time they turned out perfect. I drove the neighbours crazy with the cooking aromas. The reason I am able to enter this contest is due to my online shopping for a new grill….it’s time, even though I am still able to use my old one I would like something new.
Written by a customer while visiting napoleon.com
Posted by: Donald
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Have used it 3 nights a week for about 4 months and had no major issues. The design makes it easy to clean - important as we use lots of marinades and sauces.
The plastic clip that secures the gas line inside the cabinet breaks easily and should be re-engineered - otherwise all other components are good quality.
The plastic clip that secures the gas line inside the cabinet breaks easily and should be re-engineered - otherwise all other components are good quality.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
4
waists gas good grill
on January 29, 2023
Posted by: 830 standard
from ephrata pa
rogue 425 great grill 2nd year now my problem with it is takes so long to heat up (think it takes longer to heat up as it does to cook ) i leave it outside with a cover no rust so far but i love it and would do it again hopefully new ones heat faster waist a lot of gas is why i gave it 4 instead of 5
Written by a customer while visiting napoleon.com
Posted by: mslb
from Guelph
Gender:Male
Verified Purchase:Yes
Very happy so far with my Napoleon grill. Produces excellent heat quickly, and I like the solid and durable build. Two small criticisms: 1. The cast iron grate on the side infrared burner is rusting. 2. The lid on the infrared burner has a plastic/silicone insert for the handle which sits directly on the grate when closed...so you can't close it until it is totally cooled.
Response from napoleon.comBy Adriana , Napoleon , June 5, 2018
Thank you so much for your feedback! Please ensure you are seasoning your cast iron cooking grids with vegetable shortening or lard for best results. The infrared side burner is designed to be cooled down before closing the lid for safety reasons. For some grilling inspiration this season, check out some of our recipes: https://www.napoleongrills.com/recipes. Happy Grilling!
Written by a customer while visiting napoleon.com