Customer reviews from napoleon.com
Napoleon - Rogue 425 Natural Gas Grill with Side Burner - Black
Average customer rating
4.7
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
30
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Napoleon - Rogue 425 Natural Gas Grill with Side Burner - Black
Posted by: mslb
from Guelph
Gender:Male
Verified Purchase:Yes
Very happy so far with my Napoleon grill. Produces excellent heat quickly, and I like the solid and durable build. Two small criticisms: 1. The cast iron grate on the side infrared burner is rusting. 2. The lid on the infrared burner has a plastic/silicone insert for the handle which sits directly on the grate when closed...so you can't close it until it is totally cooled.
Response from napoleon.comBy Adriana , Napoleon , June 5, 2018
Thank you so much for your feedback! Please ensure you are seasoning your cast iron cooking grids with vegetable shortening or lard for best results. The infrared side burner is designed to be cooled down before closing the lid for safety reasons. For some grilling inspiration this season, check out some of our recipes: https://www.napoleongrills.com/recipes. Happy Grilling!
Written by a customer while visiting napoleon.com
Posted by: Pete
from Landing New Jersey
Verified Purchase:Yes
Love it. No issues since purchasing two years ago. Charcoal insert is perfect for charcoal flavor. If you clean the ash mess no problem. Rotisserie accessory works like a charm
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Posted by: MauroZ
from Italy
Gender:Male
Verified Purchase:Yes
This is my first gas bbq ever and I can just tell you it is amazing.
I would recommend this to a friend!
Written by a customer while visiting napoleon.com
Customer Rating
5
Awesome
on March 6, 2020
Posted by: Dave11874
from Toronto
Gender:Male
Love this grill. Is there a natural gas conversion option for it? We just moved and there’s line line available. Bought it before we moved.
Written by a customer while visiting napoleon.com
Posted by: NORM357
from Little River South Carolina
Gender:Male
Verified Purchase:Yes
Awesome preforming grill
Written by a customer while visiting napoleon.com
Posted by: Kevin G7
from ON
Gender:Male
Verified Purchase:Yes
Great price, easy assembly, heats up quick, cooks evenly.
Written by a customer while visiting napoleon.com
Customer Rating
5
Best Grill I ever owned, except........
on May 13, 2022
Posted by: MacM
from East York, ON
Gender:Male
This is without a doubt the best grill I have ever owned. Going into my 2nd year with it now. And Yes, I use it all winter.
However....it has the absolute WORST ignition system I have ever seen on a grill. If I can get a burner to light in less than 10 tries, I feel like I've won the lottery. Gave up trying. Bought a hand-held lighter.
However....it has the absolute WORST ignition system I have ever seen on a grill. If I can get a burner to light in less than 10 tries, I feel like I've won the lottery. Gave up trying. Bought a hand-held lighter.
Written by a customer while visiting napoleon.com
Posted by: SteveJ12
from Peoria IL
Gender:Male
Verified Purchase:Yes
Really like the grill, I wish the assembly instructions wee clearer. The only other thing I don’t like are the wheels, they are small and hard to lock and unlock the caster. The grill came with a bent panel and napoleon customer service sent a new one right away, great customer service.
Written by a customer while visiting napoleon.com