Customer reviews from usa.canon.com
Canon - imageCLASS MF264dw II Wireless Black-and-White All-In-One Laser Printer - Black
Average customer rating
4.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
29
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
6
83%of customers recommend this product.
(
29 out of
35)
Customer Reviews for Canon - imageCLASS MF264dw II Wireless Black-and-White All-In-One Laser Printer - Black
Customer Rating
3
Windows 11 Driver Issue for imageCLASS MF264dw II
on December 17, 2024
Posted by: Violet8
from California, USA
After I installed the appropriate Windows 11 printer and scanner driver, it didn't work since the USB connection was not recognized. I wanted to uninstall windows 11 drivers, but it refused to and I had to go to C drive, program files and program files (x86), Canon, and right click to delete the windows 11 drivers. After deletion of the files, I uninstalled the drivers a second time. Finally, I installed windows 8 drivers, which recognized the USB connection, allowing for printing and scanning function.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Good Printer and Features....BUT????
on April 21, 2023
Posted by: JIMMINY CRICKET
from New York
Very good print quality with copy, scan features and ADF. Should have USB cable to get running quickly because the setup manual is poorly written and very confusing to use. You need to be fairly knowledgeable of wireless, ethernet and direct connect networks to understand the garbeled instructions. You also need to know whether anti-virus software will interfere with the installation and that menue selections on the printer screen need to be set to wireless or ethernet. Also, instead of referring to device, should be printer or computer or modem! Manual should read, if direct connect do this.. step 1 etc, if wireless do this, step 1 etc or if ethernet do this..step 1 etc.! When you get the installation disc menu RUNNING and get to the point where the printer device is recognized, the process is smooth! But then, did you install the scanner drivers and are they working......not for me...and I had access to TI help! Cannon...you can do much better...for this I give you 3*, the printer is really a 5*.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
It will not last long, even printing very little.
on December 19, 2023
Posted by: AI873
from Saint Augustine Fl.
It's 12 months old and a plastic brick on my desk. My printer counter says 2550 pages and it's dead. all I get is a flashing ERROR on the display.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Can't connect to Mac
on July 20, 2023
Posted by: JerryMu
from Los Angeles
Can't connect to Mac. Maybe it can but I can't figure it out.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
The tech SPECIALIST did not know nor could tell me the use of the Rese
on November 30, 2023
Posted by: TNK
Verified Purchase:Yes
The tech SPECIALIST did not know the use of the Reset button
Written by a customer while visiting usa.canon.com
Customer Rating
1
Terrible new product, Software and hardware issues,
on December 9, 2023
Posted by: Vred
from Schaumburg IL
Absolute nightmare,
I used to like Canon but obviously their policy changed from serving customers to predatory tactics to make you user(subscriber) there is constant cartage issues, printer keep causing you problems if tonner low but still prints all good. I can notice if toner low or prints bad dont need to press buttons everytime to print something. Absolutely terrible Drive software I work with IOS Mac and no issues previously , late Canon is nightmare, can not install drivers, after installation constant connectivity issues, on printer hooked up not even on Wifi. i bought new MF264II used only 2 months and i am going to thro this junk to garbage, switching to Brother.
I used to like Canon but obviously their policy changed from serving customers to predatory tactics to make you user(subscriber) there is constant cartage issues, printer keep causing you problems if tonner low but still prints all good. I can notice if toner low or prints bad dont need to press buttons everytime to print something. Absolutely terrible Drive software I work with IOS Mac and no issues previously , late Canon is nightmare, can not install drivers, after installation constant connectivity issues, on printer hooked up not even on Wifi. i bought new MF264II used only 2 months and i am going to thro this junk to garbage, switching to Brother.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
No scan to email setting.
on December 19, 2022
Posted by: Spectre13
Despite finding and saving multiple documents for (MF264dw II) instructing on setting up scan to email, the current firmware of this printer (or the printer itself) does not have provisions for setting this up. I purchased this printer for all features advertised, but clearly, not all features are available.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
No good can't print om Mac
on January 19, 2023
Posted by: Yammer
from New Yoirl
No good unable to print on Mac very diff. and troublsome
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com