Customer reviews from blackstoneproducts.com
Blackstone - Original 22-in. Countertop Outdoor Griddle with Hood and Omnivore Plate - Black
Average customer rating
4.7
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
573
4 Stars
120
3 Stars
29
2 Stars
4
1 Star
13
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Blackstone - Original 22-in. Countertop Outdoor Griddle with Hood and Omnivore Plate - Black
Customer Rating
4
Great
on January 9, 2025
Posted by: Chris J
Just got it. I’m sure it will cook awesome and I will love it. But first impressions are a little low. Lid seems flimsy. Handle is hollow cheap ish. And some sticky discoloration on cooking area.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Convenient, easy to clean & cooks to perfection!
on January 10, 2025
Posted by: Jaxon
from Land of Enchantment (NM)
Gender:Male
Works great for grilling fish, steaks, veggies... haven't tried pancakes/eggs/bacon yet but that's on the list!
Thinking about getting the smaller unit with the side griddle for RV'ing. These are that good, folks!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great looking grill
on January 11, 2025
Posted by: Jaron C
Have not used yet.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Misleading Warranty
on January 11, 2025
Posted by: Patrick B
I bought this because I was told that it came with a one year warranty. When I went to register my item it showed that I had to pay for the warranty. Very misleading. I will be returning this item for a refund.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 15, 2025
Thank you for your review. All of our products come with a warranty, we just also offer extended warranties for purchase. If you have any additional questions or any concerns, please email us at support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Why pay for a 1 year warranty?
on January 13, 2025
Posted by: Mark V
Should warranty the product for at least a year. Should not have to pay for a warranty. It is made in the US.
Response from blackstoneproducts.comBy Customer Support, January 13, 2025
Thank you for your review. All of our products come with a warranty, we just also offer extended warranties for purchase. If you have any additional questions or any concerns, please email us at support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my Blackstone
on January 13, 2025
Posted by: Dominic P
It’s amazing
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Not worth the hype.
on January 13, 2025
Posted by: Cole B
The griddle plate came out of the box rusty and had to scrub it to get it usable. After seasoning and only 4 uses a lot of the black paint is flaking off around the outside of the griddle. . Pretty worried its going to get in my food. If it starts flaking on the lid its going in the trash. That really sucks because I got mine as a gift for christmas. It sucks that a loved one thought they were buying me something of quality but it is far from that. The lowest setting is very hot and there is no in between the lowest setting and high. You turn the nob from low to halfway and it doesn't change the flame or heat. A little more and it goes to a high flame and is way too hot. Based on this experience I Would not recomend to spend your hard earned money on one of these. Also I shouldnt have to pay for a warranty. Whats up with that?
Response from blackstoneproducts.comBy Customer Support, January 14, 2025
Thank you for sharing your experience. We are sorry to hear that has been your experience so far. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice
on January 15, 2025
Posted by: Robert B
Haven’t tried it yet
Written by a customer while visiting blackstoneproducts.com