I only cooked on the grill 3 times so far but I love it compared to the portable Bbq and we had a name brand one. This cooks so much more efficient and I think it cooks steaks much better when we are camping.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
This griddle is a great buy. Fit and finish are good and the quality feels good. So far with the seasoning and three cooks in I’m very happy. I bought it for my wife so she can grill whenever she wants and it’s not so intimidating like my big grills/smokers.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
50/50
on July 3, 2025
Posted by: Flyingblind
from Oregon
Gender:Male
Blackstone better start paying attention to the market. I’ve noticed spinoff models and some better quality to. Customer service is almost non existent. My top was severely warped upon receiving and I just cope with it. Eggs almost run into the grease trap. Just got to learn how to cook on them.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, September 29, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Igniters do not work
on September 18, 2025
Posted by: Nicole T
Opened box and set up to condition and season and now I’m spending my morning trying to figure out why the igniters do not work.
Response from blackstoneproducts.comBy Customer Support, October 30, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Some quality issues
on November 9, 2025
Posted by: Nash O
Box was perfect! Everything involved was great until I had to remove the paper and plastic protecting the griddle. While trying to remove the griddle to remove the paper and plastic underneath I saw the bolts connecting to the hood were partially stripped. I would refer to this as a quality control issue. Once bolts were removed I discovered locking nut was missing from one of the bolts. Another quality control issue. Overall everything is still functional but is concerning.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent Quality
on November 16, 2025
Posted by: Devin A
The quality on the griddle is really nice and I can't wait to use it. Be careful while unpacking the product, the top and bottom halves are 2 separate pieces and can fall apart when unpacking.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Camping griddle
on November 22, 2025
Posted by: Gerald F
22” countertop griddle with great cooling surface for 2 to 4 people
Written by a customer while visiting blackstoneproducts.com