[This review was collected as part of a promotion.] I had the previous model of this for years and was very happy. I found this newer one has a very flimsy feeling upper rack. It wobbles when being pulled out, and just does not have a stable heavier feel to it. Otherwise, cleans dishes very well and is quiet enough.
[This review was collected as part of a promotion.] My son-in-law and daughter bought this for me in late January. Although I always scrape my dishes, after the first two weeks or so, it no longer got the dishes clean. Whirlpool corporate office contact suggested I call a service tech. When he came out he said that the upper and lower arms were clogged. He said that the dishes have to be absolutely clean before you wash them in the machine; or the arms will clog and there is no way to clean them; they have to be replaced. What kind of crazy is that??!!! Costs me more for water and time. Never had this problem with other brands of dishwashers I have had.
Response from whirlpool.comBy Branded Team, Consumer Care, July 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 745221. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We have a lot of company and the dishwasher is so quiet I can clean up the dinner dishes and still have time to enjoy those who like to hang out there after dinner.