Customer reviews from Samsung US
Samsung - Galaxy S23 Leather Case - Camel
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Samsung - Galaxy S23 Leather Case - Camel
Customer Rating
5
Comfortable, thin case with some protection
on March 17, 2023
Posted by: Steven
from Ohio
Expertise:Intermediate
Well made, simple, slender case. Makes the phone comfortable in my hand. It has plastic molded in for the buttons and a frame around the lenses. It's raised just enough on the front and back to keep the camera lenses and screen from touching a surface when laid flat. Protects from scratches and short falls. It's thin enough to wirelessly fast charge through it. However it's not a heavy duty case for drops, protection, or a work environment. It's just as good as the samsung leather case I had on my s20 for 3 years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Great at first, but not long lasting
on June 4, 2023
Posted by: IanSamsung
The color of this case is beautiful and fits the phone great. However, within 2 weeks the leather completely dulled and blackened on all corners of the phone. I wish I could return this.
No, I would not recommend this to a friend.
Response from Samsung USBy Debra, Social Commerce, June 14, 2023
Hello IanSamsung,
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Leather Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Leather Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Phone unusable in the cas
on February 17, 2023
Posted by: Joseph
Every time I put the S23 in the case, the phone boots into download mode, as if I'm trying to install a custom ROM or something. If I manage to get it out of download mode, the volume up/down button doesn't work with the phone in the case. I got both the leather and silicone cases, and the same thing happens with both of them. The cases obviously are pressing in on the phone's buttons
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 22, 2023
Joseph, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy S23 Leather Case. We would be more than happy to help you troubleshoot this difficulty. We have linked the Samsung Support Team below who can work directly with you to find a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US