Customer reviews from Samsung US
Samsung - Galaxy S23+ Silicone Case - Lavender
Average customer rating
1.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
5
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for Samsung - Galaxy S23+ Silicone Case - Lavender
Customer Rating
1
Poor quality or defective
on April 11, 2023
Posted by: Jazz
I've had this case for about a month. I love the color and it doesn't add bulk to the phone, however, it is falling apart already. The silicone along the bottom is peeling off. Not sure if this particular one is defective or if the case is just not great quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 13, 2023
Hi Jazz, thank you for your feedback on your Samsung Galaxy S23+ Silicone Case. We are happy to hear you enjoy the color and size of the case. All of your feedback is appreciated as an opportunity for innovation and the ability to provide a superior experience to our customers. We appreciate you being a Samsung customer, please reach out to us at any time with further feedback or questions about your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Silicon already tearing in place
on May 7, 2023
Posted by: pdxpower
Expertise:Intermediate
Color is great and feel is great but after a little over two months of use, the silicon is starting to tear in more than one place and that's just from bringing in in and out of my back pocket.
Response from Samsung USBy Debra, Social Commerce, June 21, 2023
Hello there Pdxpower,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+ Silicone Case. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please do not hesitate to reach out Samsung Support when it is convenient for you. Thank you for being a steadfast Samsung customer.
- Debra
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Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+ Silicone Case. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please do not hesitate to reach out Samsung Support when it is convenient for you. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
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Written by a customer while visiting Samsung US
Customer Rating
1
So bad
on June 30, 2023
Posted by: yuny
from LA
Expertise:Intermediate
This is so sucks. It is peeled off even with small scratches. I like hand-feel but so bad durability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, June 30, 2023
Hey there Yuny,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+ Silicone Case. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+ Silicone Case. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
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Written by a customer while visiting Samsung US
Customer Rating
1
disappointed
on September 16, 2023
Posted by: Ileana
I loved the color and how the material feels but the quality is very bad and it is not cheap
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
1
Silicone is splitting and peeling after 2 months
on September 23, 2023
Posted by: Purplelotus
Expertise:Expert
This phone case is a total piece of junk. I bought it for my new phone. Love the lavender color, but I've had it for less than two months and it already has several places where the silicone is peeling or split. It's super slippery which makes it slide off surfaces and out of pockets way too easily.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Silicone grip
on December 12, 2023
Posted by: Luvly
from Georgia
I bought this case and I really loved the design and look. But the case material is not durable and tears after daily usage. I had it only a few weeks qnd it began to tear. I eventually just took the case off. Honestly I expected Samsung to provide a better quality product. Definitely need to work on manufacturing using a material that offers more durability foe every day use.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US