Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - Full - White
Average customer rating
4.5
(2,627 Reviews)
Rating breakdown 2,627 reviews
5 Stars
1,867
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
47
88%of customers recommend this product.
(
558 out of
635)
Customer Reviews for Tuft & Needle - Mattress Protector - Full - White
Posted by: Brandie L
from Charleston, SC
Gender:Female
Verified Purchase:Yes
Great item and not hot and noisy! We have an older dog who sleeps with us, and having the extra piece of mind for any accidents during the night is wonderful!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Velisia
Gender:Female
Verified Purchase:Yes
Easy cleaning material, but not tight/fitted as expected.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , June 22, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not satisfied with the fit of your mattress protector. We would be more than happy to help with a return within the 100-night trial. Please reach out to our team at 877-842-2586 or support@tn.com to start the process.
Written by a customer while visiting Tuft & Needle
Posted by: KD17
from Livonia, MI
Gender:Female
Verified Purchase:Yes
Excellent quality mattress protector
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LouH
from Peoria AZ
Gender:Male
Verified Purchase:Yes
The perfect addition to protect our T & N mattress
Written by a customer while visiting Tuft & Needle
Posted by: Samisweetheart86
from Salt Lake City, UT
Gender:Female
Verified Purchase:Yes
Love the company and I love my Mint Mattress from them but Not a big fan of their mattress protector. I know its supposed to protect the mattress, but its so hot to sleep on and makes me feel like I'm on a big diaper :( Not a fan
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , June 23, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not satisfied with your protector purchase. Please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be happy to help with a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Lasims
Gender:Female
Verified Purchase:Yes
Love the protector it helps when kids join you in the bed and overall protecting from unforseen messes!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
You gotta get a Tuft and Needle mattress! The Best!
on July 4, 2022
Posted by: Sleeping in Scottsdale
from Scottsdale
Gender:Female
Verified Purchase:Yes
Great mattress…Love it! Great service too!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Seems sturdy but I hope I don't have to wash and dry it often!
on July 22, 2022
Posted by: LTHOM
Verified Purchase:Yes
Seems like a high quality cover. Fits the T&N twin XL mattress perfectly. It's just the washing/drying of it that required more effort than I'd hoped to have to give. The backing seems a little rubbery and held onto lots of water that even the high spin cycle wouldn't budge. It was sopping wet coming out. Because I didn't want to put something that wet in the dryer I had to cobble together some makeshift drying racks for it outside. Luckily we have a yard where I could do all the intense Georgia heat dried the cover within a few hours.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 25, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the protector. You may find that it helps to reposition the protector after the initial wash and run an extra spin cycle if you have that option. If you do end up using the dryer, we recommend drying on a no heat/low heat setting. Feel free to reach out to our team directly at 877-842-2586 or support@tn.com with any other feedback or questions and we'd be glad to help!
Written by a customer while visiting Tuft & Needle