Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - Full - White
Average customer rating
4.5
(2,627 Reviews)
Rating breakdown 2,627 reviews
5 Stars
1,867
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
47
88%of customers recommend this product.
(
558 out of
635)
Customer Reviews for Tuft & Needle - Mattress Protector - Full - White
Customer Rating
4
I will always use these. They are quiet and have already protected my mattress from unwanted stains.
on February 9, 2022
Posted by: Caitlin1987
from Maine
Gender:Female
Verified Purchase:Yes
Quality mattress cover
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bea G
Verified Purchase:Yes
the topper is soft and helped make mine and my partner’s mint mattress much more comfortable, but it smells horrible. we’ve had it for nearly a week and even after airing it out we’ve been waking up coughing every day. not sure we can continue using it
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, March 4, 2022
Hi there! Thank you for taking the time to provide your feedback regarding your mattress protector. We're so sorry this is the condition in which your protector arrived. We would like to assure you that we do not sell returned or used items and this is definitely not the ideal experience. Please contact our team directly at 877-842-2586 or support@tn.com regarding this issue and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Ordered new but came with dog hair and stains.
on February 14, 2022
Posted by: Anonymous
from Dallas, TX
Gender:Female
Verified Purchase:Yes
The mattress protector came dirty with dog hair and stains as if it were used.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: D Ketcham
Verified Purchase:Yes
I thought this would be more comfortable coming from Tuft & Needle, but it was just OK. Felt a bit stiff initially, not sure if it mellowed out after a couple of uses.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 28, 2022
Hi there! Thank you for taking the time to provide your feedback regarding our Mattress Protector. We're sorry to hear that you're not satisfied with your purchase. We will pass this along to the team. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com with any additional feedback or to start a return within the 100-night sleep trial.
Written by a customer while visiting Tuft & Needle
Posted by: RonR
Verified Purchase:Yes
Quality Mattress Cover
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jan E-G
from Edmonds, WA
Gender:Female
Verified Purchase:Yes
Nice mattress protector
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jon Peck
Gender:Male
Verified Purchase:Yes
We have 4 bedrooms in our house and we have upgraded every one of them to a Tuft&Needle mattress! We love them!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MaggieP
from Plano, TX
Gender:Female
Verified Purchase:Yes
Fabulous! Quiet and 100% great quality. Wish I would’ve bought one years ago! The cheap ones we’ve had haven’t worked great at all.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle