We bought this with the mint mattress and it appears to prevent the cooling effect of the mattress from coming through.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 29, 2021
Hi there.Thank you for taking the time to leave a review and share your experience with our team and others who may be considering a purchase with us. We're sorry to hear the protector hasn't been as comfortable as expected and appreciate you taking the time to share feedback with us. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 2, 2021
Hi there! We're sorry to hear that your protector hasn't shipped. We would be more than happy to look into the issue. Please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle