Liked it but would be better if it encased the whole mattress and zipped closed
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 19, 2020
Thanks for posting your review - we do indeed keep the bottom somewhat open, as that allows for more airflow. However, if you'd prefer a fully enclosed cover, we can help with a return. Just email us at support@tn.com and we can get the ball rolling on that.
Written by a customer while visiting Tuft & Needle
This is a high quality protector. We were a little concerned at first that it would interfere with the materials in the mattress that keep you cool, but that has not been the case.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thanks for your review. We're sorry to hear the protector has not been a good fit for you. If you'd like to share more feedback or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle