Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Queen - Gray
Average customer rating
4.6
(8,713 Reviews)
Rating breakdown 8,713 reviews
5 Stars
6,239
4 Stars
1,526
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Queen - Gray
Posted by: Jeff H.
Gender:Male
Verified Purchase:Yes
Awesome mattress, all beds in my house are now Tuft and Needle.
The mattress is medium firmness to me, soft enough for that comfortable feel but firm enough so the you don’t feel like you are sinking through the mattress.
I bought online, very easy. Unboxing was not too difficult and opening on the frame was easy to unroll and let expand.
There was no chemical odor at all. I put a cover and sheets etc. on and used it that night.
Written by a customer while visiting Tuft & Needle
Posted by: Samantha Y
from Phoenix
Gender:Female
Verified Purchase:Yes
Best mattress I’ve ever laid on! My fiancé no longer snores, neither of us toss and turn. It’s perfect!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Very nice mattress! I enjoy the easiness of receiving it in the mail and the comfort on a platform :)
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 28, 2020
Hi there. Thank you for your review. If we can help in any way moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Omar H
from Miami, Florida
Gender:Male
Verified Purchase:Yes
I love it in every way to be honest. After a long day I always look forward to my bed!
The mattress arrived quick and was easy to set up.
The mattress arrived quick and was easy to set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JesseS
from Arizona
Gender:Male
Verified Purchase:Yes
I was having a lot of back pain in our old bed and since switch to the Mint I haven't noticed a big difference. I was super excited to get the mint mattress but I think I was a little shocked at how hard it was. I have back pain and was hoping the Mint would provide enough cushion to relieve my back pain but it does not.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 1, 2020
Hi there and thank you for your review. We're sorry to hear the mattress feels firmer than expected. If you would like to troubleshoot with us or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586. In the mean time, we'll be sure to share your feedback with our product team.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Poor quality, no support.
on June 30, 2020
Posted by: Chrisdub
from Tulsa, OK
Gender:Male
I’ve had this mattress for about 8 months, and I sleep terribly since purchasing. I experience back pain through out the night that causes tossing and turning. The corners never expanded after opening and the mattress has several lumps that have formed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 6, 2020
Hi there - thanks for providing this review. We're sorry to hear that you seem to be having some issues with the mattress. We'd love to see how we can troubleshoot, so do you mind sending an email to support@tn.com and we can explore this further with you.
Written by a customer while visiting Tuft & Needle
Posted by: Cjward
from Teton, ID
Gender:Female
Verified Purchase:Yes
We have loved this mattress since we got it. It is so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jose l irizarry
from West Virginia
Gender:Male
Verified Purchase:Yes
It is so far the best mattress, im 260 pounds and memory foam doesnt work at all for me, lower back pain never go away. Try this one just because i could send it back, that was the only reason i purchase it. So far? No longer have back pain sleeping. Thats what i care the most before and now is gone so it help me a lot and i love it now
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle