Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - King - Heather Gray
Average customer rating
4.3
(1,159 Reviews)
Rating breakdown 1,159 reviews
5 Stars
743
4 Stars
202
3 Stars
96
2 Stars
84
1 Star
34
84%of customers recommend this product.
(
409 out of
486)
Customer Reviews for Tuft & Needle - Mattress Topper - King - Heather Gray
Posted by: Colleen G.
from Syracuse NY
Gender:Female
Verified Purchase:Yes
I was waking up in pain on my older mattress, but am not able to afford a new one yet. I bought this topper for the time being, and it literally feels like I have a new bed. So comfortable! I smile every time I lay down on it. As a side-sleeper, I don’t wake up with a backache or sore body anymore, and have better quality sleep. Wish I would have bought this ages ago! T&N will be my next mattress purchase, and I’ve recommended this topper to several people already!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Deb C.
Verified Purchase:Yes
This topper needs straps. We love the softness, but the topper doesn’t stay in place. This causes our fitted sheet to start to pull away.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2021
Hi there. Thank you for taking the time to provide us with your feedback. We're sorry to hear you're having trouble keeping the topper in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Stan V
from Florida
Verified Purchase:Yes
I was looking for help with hip soreness - helped a little bit.
Written by a customer while visiting Tuft & Needle
Posted by: jan van
from Arizonia
Gender:Female
Verified Purchase:Yes
We bought the topper to help with pressure points. It is fantastic! So comfortable and my hips don't hurt any more during the night. Very comfortable and plush
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bongvatten
Verified Purchase:Yes
Great comfort. Not quite as good as the whole mattress, but better than just a spring mattress.
Written by a customer while visiting Tuft & Needle
Posted by: MFam
from Ca
Gender:Female
Verified Purchase:Yes
It doesn’t stay on mattress. We have to take off sheets and mattress pad nightly and renew because this won’t stay up or on the bed. Want to return ASAP.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2021
Hi there. Thank you for taking the time to leave a review. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: tennis-bum
Verified Purchase:Yes
Great comfortable and cool topper with very low VOCs right from the beginning
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lyndsie
Gender:Female
Verified Purchase:Yes
Slides around and runs hot. Also doesn’t fit the T&N mattress very well. Materials are however nice and it seems well constructed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 6, 2021
Hi there! Thank you for taking the time to share your thoughts with us about the topper. We'll be sure to pass your feedback along to our Product and Quality Assurance Teams. If the topper is not staying in place, we recommend using an inexpensive mattress grip between the topper and the mattress. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle