Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - King - Heather Gray
Average customer rating
4.3
(1,159 Reviews)
Rating breakdown 1,159 reviews
5 Stars
743
4 Stars
202
3 Stars
96
2 Stars
84
1 Star
34
84%of customers recommend this product.
(
409 out of
486)
Customer Reviews for Tuft & Needle - Mattress Topper - King - Heather Gray
Customer Rating
5
Excellence again--not the least bit surprised
on January 9, 2021
Posted by: Jesse Lind
from Littleton, CO
Gender:Male
Verified Purchase:Yes
We have been very appy T&N customers for years. We have slept on a T&N mattress for a while, and when we decided a bit more cushioning was in order, it only made sense to turn to the company we've had so much success with. The T&N Mattress Topper adds just the right amount of softness without compromising the firm support of the mattress. The topper fits well under our mattress protectors and sheets. The 5 stars! Thank you.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gary Z
Verified Purchase:Yes
Cover is not properly secured on the foam and shows overlap on one corner. The cover should be machine washable not spot washable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear you've been unhappy with the product and will share your feedback with our Product team for consideration. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jenny S
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
After recommendations from several friends that this added a little softness, I ordered this topper for my tuft and needle mattress. If you love softness this is for you it is like sleeping in a bean bag chair hot and no support. My neck and shoulders have never been so sore.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. We are sorry to hear the topper has not met your needs and will share your feedback about the softness and heat with our Product team. If you need help with a return or anything else, please let our Customer Experience team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Very thin. Not as described. Does NOT stay in place. MAJOR design flaw easily remedied by straps.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 20, 2021
Hi there. We appreciate you taking time to share candid feedback and will pass your comments along to our Product team. If we can help with a return or anything else, don't hesitate to reach out to our helpful Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Liza A
from Colorado
Gender:Female
Verified Purchase:Yes
Amazing, this topper is just the right amount of squishy softness and whole body contouring. This resolved the issue with my hip pain. Wonderful nights sleep again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aayoung
from Arizona
Gender:Female
Verified Purchase:Yes
Made my mattress very comfortable. No more body aches in the morning! Fits well under my mattress pad. Definitely would recommend!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Andgar
from Phoenix AZ
Gender:Male
Verified Purchase:Yes
The topper is very comfortable but does not stay in place very well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brainiac
from Huntsvile AL
Gender:Female
Verified Purchase:Yes
I have purchased at least four bed toppers because of chronic pain that I have in my hips, neck and back. None of them worked. This is the first bed topper that feels like its own bed. While my spouse likes the firmness of our current bed, I could not sleep due to it’s firmness and inevitable pain. I placed the twin size topper on my side of the bed and it has not posed a problem to him at all. I can now lie on my back and side without back pain, neck discomfort, or hip pain. It’s perfect! It’s the best money I have spent in a very long time on anything.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle