Customer reviews from Tuft & Needle
Tuft & Needle - Box Mattress Foundation - Twin - Gray
Average customer rating
4.6
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
578
4 Stars
121
3 Stars
41
2 Stars
32
1 Star
11
89%of customers recommend this product.
(
243 out of
273)
Customer Reviews for Tuft & Needle - Box Mattress Foundation - Twin - Gray
Customer Rating
5
Oddly easy to unpack, assemble and very supportive!
on December 14, 2022
Posted by: Sleeping better than ever
from South Carolina
Gender:Female
Verified Purchase:Yes
It doesn't look like the photo above, but we love sleeping on it!
Written by a customer while visiting Tuft & Needle
Posted by: SamiB
from ANNAPOLIS, MD
Gender:Female
Verified Purchase:Yes
Does the job, love that its pieces that fit together like Jenga and not added material that is ruining our planet :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T.K.
Gender:Male
Verified Purchase:Yes
Simple assembly
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: caseman
from Central Florida
Gender:Male
Verified Purchase:Yes
It was what I expected, well built, easy to assemble.
Written by a customer while visiting Tuft & Needle
Posted by: Mel P
from Chicago, IL
Gender:Female
Verified Purchase:Yes
easy assembly! Sits a little higher than we imagined but still works well and looks nice!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Frame to wide for a California King
on January 21, 2023
Posted by: RUFOREAL?
from San Francisco
Gender:Female
Worst box frame/platform of all time. Super cheap materials, won’t line up unless are seeing double from lack of sleep.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 24, 2023
Hi there! We're so sorry to hear that your Box Foundation wasn't what you were hoping for and we appreciate your candor. We do offer a limited warranty on all of our products and our team would be happy to take a look alongside you. Alternatively, you can take advantage of the 100-Night Sleep Trial as we don't want you to feel stuck with something you don't love! Please feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Canoncito lady
from Northern NM
Gender:Female
Verified Purchase:Yes
Bought a Mint king sized mattress several years ago, but continued to use my old 2 piece box springs. Decided to invest in a new king box foundation to improve the comfort and durability of my mattress. Very pleased with the ease of assembly and clear instructions. Able to fit on my old metal frame, and is near the same height of the old box springs. So nice to no longer have a center rib where the old box springs met. Mattress seems a little firmer now. only complaint would be the shipper. unable to track the pkg. arrival and left at my ranch gate without notice for hours. Luckily everyone left it alone.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: sfische323
from Indiana
Gender:Female
Verified Purchase:Yes
Came sooner than expected, super easy to set up!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle