Customer reviews from Tuft & Needle
Tuft & Needle - Box Mattress Foundation - Twin - Gray
Average customer rating
4.6
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
583
4 Stars
121
3 Stars
41
2 Stars
32
1 Star
11
89%of customers recommend this product.
(
243 out of
273)
Customer Reviews for Tuft & Needle - Box Mattress Foundation - Twin - Gray
Posted by: TheClaw
from Vermont/NC
Gender:Male
Verified Purchase:Yes
Don't know why I never bought one like this. Sturdy/easily assembled with no tools!
Written by a customer while visiting Tuft & Needle
Posted by: VanessaR
from Arizona
Gender:Female
Verified Purchase:Yes
Such a quiet and supportive box foundation for our queen bed. Our box spring was so loud and noisy I would wake up with every move. Between this and the Mint mattress our bed is quiet as can be.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JenB
from Tampa
Gender:Female
Verified Purchase:Yes
Very happy.. easy to put together! Arrived super fast!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JenR
Verified Purchase:Yes
Super easy to assemble and I don’t think we will ever hear a peep out of it!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
So so quality
on March 26, 2022
Posted by: NC brit
from Cary NC
Gender:Female
I unpacked the box and noted one of the side pieces was slightly bowed and thought little of it. I had a terrible time getting the holding pins out from the side pieces. Two calls to the help desk who were not helpful…..I tied pushing on the middle of the sides to straighten it out and the pins came right out. Needless to say I had the same issues getting the whole thing together. Because the side is hollow this pushing caused a slight stretch to the fabric, I’ll have to see if the handprints relax back out. I have not slept on it yet I was just preparing for the delivery next week. I hope the king size goes together a little better
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , March 30, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry that you had difficulty with the assembly of your box foundation and that our team wasn't able to provide the assistance you were needing. If you find that you are still needing help or that you have further issues, please reach out to our team again at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Easy To Assemble
on March 30, 2022
Posted by: GrumpyGinger
from Seattle
Gender:Male
Bought this to add height to my T&N mattress, and it is actually just a little smaller than the mattress, even though they are both advertised as full. For the price, and that they are both T&N products, you'd think they would match.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, March 31, 2022
Hi there! Thank you for taking the time to leave your feedback regarding the size of the Box Foundation. We're sorry to hear that you are not fully satisfied with this product. The industry standard for box foundation dimensions is a little bit smaller to fit most metal bases that the foundation sits in. Since these sizes are industry standard, it is hard to make or find a box foundation that will fit the exact dimensions of the mattress. However, the difference between the foundation and mattress is small enough that it will not compromise the integrity of the foam in any way. This difference also helps accommodate accessories for the box spring itself, (bed skirt, etc.).
Feel free to reach out to our team directly if you would like to return within the 100-night trial or if you have any other feedback or questions. You can reach us at 877-842-2586 or support@tn.com.
Feel free to reach out to our team directly if you would like to return within the 100-night trial or if you have any other feedback or questions. You can reach us at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle
Posted by: Chowwe
from Fort Myers, FL
Gender:Male
Verified Purchase:Yes
We have two months. Our first is on a wooden third party platform bed frame. Our newest is on the box foundation. The box foundation is the was to go. Completely quiet, while the wooden unit cracks and squeaks with every turn. Excellent product and easy to assemble!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashton C.
Verified Purchase:Yes
Super easy to put together, and fit perfect! Exactly what we needed :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle