After sleeping on an existing foundation for four years and finding it uncomfortable, I’m pleased with my Tuft & Needle foundation purchase. My only regret is that T&N didn’t sell foundations when I bought my mattress in 2016.
Written by a customer while visiting Tuft & Needle
I feel like I really overpaid for the foundation. I wish I had just stuck with my old box spring. The expensive foundation doesn't really seem very sturdy.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2021
Hi there. We're sorry to hear the box foundation didn't meet your expectations. We appreciate you taking the time to share feedback with us and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle