Customer reviews from Tuft & Needle
Tuft & Needle - Box Mattress Foundation - Twin - Gray
Average customer rating
4.6
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
578
4 Stars
121
3 Stars
41
2 Stars
32
1 Star
11
89%of customers recommend this product.
(
243 out of
273)
Customer Reviews for Tuft & Needle - Box Mattress Foundation - Twin - Gray
Posted by: GGpa
from Sierra foothills
Gender:Male
Verified Purchase:Yes
So easy to set up and works perfectly for us!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cole F.
Gender:Female
Verified Purchase:Yes
Fairly easy to put together. I did it by myself in about 25 minutes. The pins did give me a little trouble and I had to fiddle with them for a while to get them all in place properly. It probably would have been easier with a second person to help with the allignment. Overall, it was fine. Seems a bit pricey for what it is, but I thought that when I made the purchase. Serves its purpose
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DL CT
from Greenwich, CT
Gender:Female
Verified Purchase:Yes
Nice style
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Beth B
Verified Purchase:Yes
Very easy to set up and works great in our guest room!
Written by a customer while visiting Tuft & Needle
Posted by: EricL
from Auburn, AL
Gender:Male
Verified Purchase:Yes
Easy to assemble.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: trishy130
from Bradenton, FL
Gender:Female
Verified Purchase:Yes
Very solid. Love the convenience of having it delivered to the door via UPS, no waiting on delivery people.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: wjrvt
from Massachusetts
Gender:Male
Verified Purchase:Yes
Super easy to assemble, solid, and extra clearance under the bed so our corgi can access his favorite quiet time spot!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
You can do better.
on March 25, 2022
Posted by: Poppy H
from Bay Area, CA
Gender:Female
As other reviewers have noted, this box foundation is not a standard width, so the full size I bought floats around with an inch or two on either side of my lovely bed frame, such that it moves side to side on my full size frame. In the morning I literally have to straighten the bed because the box slides around as I get in and out. I bought the full size Mint mattress which, because it is larger than this box foundation, hangs over the sides of the box. While this is structurally insignificant, and does not effect comfort, the whole set up looks silly. If you want a tidy looking bed set up, skip the box foundation, or get it from another company. It just doesn’t fit. Also, it is very hard to put together. I don’t know if it is just the unit we were sent, but one of the end pieces wasn’t “true” or straight, and even with the center piece in, required a lot of pounding with a hammer and frustration to assemble. I have a busy life, and not a lot of time to go back and forth with companies to get things right. T&N can do better with this product and so can you, I’m sure there are better options out there. I regret this purchase, and will replace it at some point.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, March 30, 2022
Hi there! Thank you for taking the time to provide your candid feedback regarding the Box Foundation. We're sorry to hear that you've been disappointed with your purchase and that it is not creating the best sleep experience for you. The box foundation should fit perfectly with our metal base and is set to be the standard industry dimension. Being that yours is not fitting correctly please contact our team directly at 877-842-2586 or support@tn.com. We'd be more than happy to look into the issue for you.
Written by a customer while visiting Tuft & Needle