Customer reviews from Tuft & Needle
Tuft & Needle - Box Mattress Foundation - Twin - Gray
Average customer rating
4.6 out of 5
4.6
(783 Reviews)
Open Ratings Snapshot
Rating breakdown 783 reviews
5 Stars
578
4 Stars
121
3 Stars
41
2 Stars
32
1 Star
11
89%of customers recommend this product. 
(
243 out of 273
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Box Mattress Foundation - Twin - Gray
Customer Rating
5 out of 5
5
Does the job
on November 19, 2021
Posted by: Elaine Hewatt
Verified Purchase:Yes
Worked great. Easy assembly.
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Didn’t stand up to little jumpers
on February 5, 2024
Posted by: Jumpers
from NJ
Gender:Female
Bought a king sized one about a year ago for a guest bedroom. I wouldn’t say the frame was the easiest set up but I felt that meant it would be strong. My initial order arrived with slats that were significantly bowed and unusable. T&N sent another (entire set which we had to take out the new slats and send back the rest…) which were not bowed. I had been using a non- t&n mattress (an avocado of similar build- nothing crazy heavy or different construction. The mattress was an inch or two too large overhanging on each side but I figured that was on me for mixing my brands. When I noticed the mattress sagging last week I pulled it up and investigated to find that the slats supporting the mattress - the large support ones - not the wooden slats on the top- had cracked and were causing the sagging. I have three kids 7 and under that had taken to jumping on the bed and I’m sure that this is what caused the breakage. But with kids or an otherwise active bed, I would get something stronger.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Very pleased with this foundation
on October 31, 2024
Posted by: Bsdurham
Verified Purchase:Yes
I ordered the queen box foundation to use with my T&N queen hybrid mattress and found it to be a perfect fit for both the mattress and my bed frame. Assembly was simple and quick, and it raised my mattress to just the right height.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on May 21, 2018
Posted by: Anonymous
it's a good mattress and i don't regret the purchase. but compared to other "premium" items i've gotten in the past, this isn't what i'd consider a game changer.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on April 17, 2018
Posted by: Anonymous
I'm not sure what differentiates the protector from others. I also like when a protector encapsulates the entire mattress rather than the just the top.
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
on March 26, 2018
Posted by: Anonymous
The mattress seems too firm and causes us issues while side-sleeping. I woke the other day with pain in my hip from pressure- and I'm a guy! We'll stick it out a bit longer and see how it goes.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Sheets won't stay tucked.
on September 17, 2019
Posted by: Bo Ward
from Indianapolis IN
Gender:Female
Verified Purchase:Yes
The mattress doesn't set down firmly on this foundation, meaning that the sheets don't stay tucked as nothing holds them.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
You can not go wrong with trying products from this company; their customer service is the BEST!
on October 1, 2019
Posted by: NET&Ncustomer
Verified Purchase:Yes
In person, the foundation seemed flimsy for the price. If there was a store near us that carried T&N, I would have looked at it/tried it, in person first. I understand now that in order to ship it, it has to be designed to come apart in the center, but the way it came apart and got connected made us concerned about durability. It is nice looking, but we didn't keep it, so I can't speak to how it performs.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
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