Written by a customer while visiting Tuft & Needle
Customer Rating
1
Too big!
on August 18, 2022
Posted by: MKSeattle
from Seattle, WA
Gender:Female
I assumed a T&N mattress protector would be a perfect fit for my brand new T&N mattress but it is much too big. It's so loose and wrinkly, it bothers my sleep.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 22, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that your protector is not fitting to your liking. If you would like to return the protector, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
I thought this would help keep the bed feeling cool but honestly I wake up quite often and feel very hot so i don’t know to be honest if it’s the mattress or the mattress cover.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , September 19, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you've been sleeping warm. We would recommend trying the mattress without the protector to see if that helps to be that you are not experiencing the cooling benefits of the Hybrid mattress. If you would like to return the protector within the 100-night trial please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle