Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - King - White
Average customer rating
4.5
(2,631 Reviews)
Rating breakdown 2,631 reviews
5 Stars
1,870
4 Stars
474
3 Stars
144
2 Stars
96
1 Star
47
88%of customers recommend this product.
(
560 out of
637)
Customer Reviews for Tuft & Needle - Mattress Protector - King - White
Customer Rating
5
Quiet, waterproof, and not hot. Can't ask for more!
on March 13, 2020
Posted by: Delphine
from Montana
Gender:Female
Verified Purchase:Yes
I never thought I could be so impressed with a mattress protector, but I love that this is water proof, and also NOT hot. I was so afraid it was going to make the bed hot because how can something that's waterproof also breathe and keep me from sweating? I haven't had a single problem with overheating, and I am a hot sleeper. It is also noise-less. This is seriously the best mattress cover I've ever used, and with it being waterproof, I love that I don't have to worry about my three and four year old climbing into bed and possibly having an accident.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ChelleRox
from Los Angeles
Verified Purchase:Yes
Not thin plastic material, works great with mattress, nice quality.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ruthie Ann
from North Carolina
Gender:Female
Verified Purchase:Yes
Glad I got this with the mattress. Adds extra comfort.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JimmiF
from Houston, Tx
Gender:Female
Verified Purchase:Yes
This is a high quality protector that fits the mattress very well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Vicker
from Berlin heights OH
Gender:Female
Verified Purchase:Yes
It’s easy to put on
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: minnesotan
Verified Purchase:Yes
High-quality & durable. We kept it even though we returned our mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: New sleeper
from Indiana
Gender:Female
Verified Purchase:Yes
So while this is a nice product, I was surprised upon its arrival that it did not wrap around the entire bed and zip up. Instead, it covers the top part of the bed only, putting an additional layer between you and the mattress. I was disappointed because it’s very important to me to have an all-over-mattress allergen protector - and this is not it. I wanted a greenguard or oekotex rated one, and guess I will have to continue the search.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 20, 2020
Hi there. Thank you for your review. We intentionally designed our protector to be a fitted-sheet style to allow for breathability and prevent heat/moisture buildup. With that said, we understand that some customers prefer a fully encased cover and while it's not something we offer at this time, we will share your feedback with our product team. If you haven't already, feel free to contact us at support@tn.com or 877-842-2586 for help with a return or anything else.
Written by a customer while visiting Tuft & Needle
Posted by: Joseph O
Gender:Male
Verified Purchase:Yes
Pilled on top after 1 washing, disappointed in the quality.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 20, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle