Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Customer Rating
5
on April 2, 2018
Posted by: Ramona
Every interaction I have had with this company has exceeded my expectations. This is very welcome and not seen nearly enough in every industry. Kudos Tuft & Needle, please keep up the work!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 9, 2018
Posted by: Anonymous
I have had the mint for about 3 weeks. It was very firm. Does not feel like "memory foam." More like just foam. It does not alleviate pressure points, you float on the surface, rather than sink in (compared to a traditional memory foam.) I had to have them send me the topper to try. This feels very squishy, and totally defeats the new cooling technology in the new Mint. The topper makes my hips sink in, and creates more lower back pain. I will give it a few more weeks, but I am not sure how much more my back can take
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on April 9, 2018
Posted by: Anonymous
We found it a bit hard for the side sleeper. The topper helped
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on April 2, 2018
Posted by: Anonymous
Purchased the Mint version - tried it in the store and felt it was soft enough but it's really too firm. A free mattress topper was sent to us making the bed much more comfortable but it's awkward having the mattress topper - it doesn't stay in the exact place so it constantly has to be adjusted. Just not what I would want for a brand new bed. Shouldn't have to have a topper to make a brand new mattress comfortable.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on March 26, 2018
Posted by: Anonymous
The pad is high quality material that fits perfectly and was easy to put on.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on March 26, 2018
Posted by: Anonymous
Fits well, no issues at all
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 3, 2018
Posted by: Anonymous
I haven’t had to flip my pillow once or fluff it to make it more comfortable just lay down and I always find my spot!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on April 3, 2018
Posted by: Anonymous
we were skeptical about buying a mattress online as we had gotten burned on the brand new mattress we bought online just one month prior to purchasing this T&N mattress, but we also did not want to spend another large sum of money to buy a mattress we hated. The price here was more than fair for the product, but most importantly, it is a VERY comfortable bed. My husband prefers a softer mattress and I like more firm, but I feel like this one kind gives to each body what it needs to feel suspended evenly. It's only been a month but we love it.
Written by a customer while visiting Tuft & Needle