Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: Vermont
Verified Purchase:Yes
This topper was exactly what I had hoped for! Nice and cushy and pretty immediately took away my hip pain from sleeping on a too firm mattress alone. Only thing to note is that for chem sensitive folks, you will need to off gas it for a week in the sunshine for it to truly be scent free, but that worked!
Written by a customer while visiting Tuft & Needle
Posted by: Deborah M
Gender:Female
Verified Purchase:Yes
The mattress topper is an extremely comfortable, game changer. We put it under the mattress cover and relaxed into deep sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
The Toos of the Toppers
on May 26, 2025
Posted by: Lynnc
from Maine
Gender:Female
I bought this topper because I couldn’t sleep on a traditional Serta Mattress probably purchased in the 1980’s that was in a second bedroom. As I was remodeling my master bedroom with a bed I had just purchased. I like it so much more than my new bed that I’m buying another for my new bed. Thank you so much for making this topper so well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
NOT COOL
on August 30, 2025
Posted by: Terry S
I've had my mattress & topper for one month, and although it's comfortable, it is too hot. It's fine when I first lie down but heats up during the night - so much so, that it wakes me up.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 3, 2025
Hi Terry S, thank you for reaching out and sharing your feedback. We're sorry to hear that your new T&N Mattress & Topper are causing you to sleep hot. We don't want you to feel stuck with something you don't love. Please reach out to our Customer Service team using support@tuftandneedle.com to review your options. Our team is happy to guide you from there!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Queen topper
on September 8, 2020
Posted by: SandyR107
from Goose Creek, South Carolina
Gender:Female
I have slept on it for about one month. It is very comfortable as I'm a back sleeper. The biggest problem is that it slides a lit. The bumps on the bottom don't hold it in place. Some kind of anchoring is needed.
I have thought about returning it because it is very frustrating to adjust it every morning. But, it is comfortable.
I have thought about returning it because it is very frustrating to adjust it every morning. But, it is comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KenJ
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
Good quality materials. Boy is it warm. The T&N mattress stayed nice and cool but once I slapped this bad boy on I immediately noticed two things: the bed was a lot softer (to my wife's liking), and I was burning up. I did like how the bottom had rubber bumps to prevent it from sliding around too much.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Reno nv
Gender:Female
Verified Purchase:Yes
My daughter recommended Tuft & Needle and of course she was right...as usual. I love the support this I gives my back...
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SOrlan
from Idaho
Gender:Female
Verified Purchase:Yes
We've owned our Tuft & Needle mattress since 2013 and were ready for something a little softer. Instead of buying a new mattress, we added the topper to the one we own and we love it! It doesn't add too much bulk and it stays in place.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle