Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
742
4 Stars
202
3 Stars
96
2 Stars
84
1 Star
34
84%of customers recommend this product.
(
408 out of
485)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: Inescapable
from Frederick MD
Gender:Female
Verified Purchase:Yes
Have the original TN mattress. Added topper because it still wasn’t quite soft enough for me, and it did the trick. Topper feels comfortable and squishy. Does not make me sweat, feels just right. Glad I purchased it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
So comfy but it shifts and slides off the bed on my husband's side!
on January 28, 2022
Posted by: T-AR
from Colorado
Gender:Female
I LOVE the feel of this mattress topper on our Mint mattress - softened things up just right. But it slides around. Every other day we have to pull it back to my side of the bed. There should be some kind of velcro or anchoring fabric to prevent this.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 28, 2022
Hi there! Thank you for taking the time to provide your feedback. While we're glad to hear that you are loving the feel of the topper, we're sorry that it is moving around while you. While this is rare, some customers have found success by adding a mattress gripper pad underneath the topper. Please feel free to reach out to our team directly at 877-842-2586 or support@tn.com for any troubleshooting options or to help with a return during the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Kev H
from South Carolina
Gender:Male
Verified Purchase:Yes
As others have said, this thing sleeps HOT. It's incredibly comfortable and cushy, like laying on a cloud. Unfortunately, I keep waking up overheated despite my room temp hovering around 65°. Sadly I'll be returning this one. I really wanted to love it but my T&N mattress keeps me at the perfect sleeping temperature so will be going back to my standard setup.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 16, 2022
Hi there! Thank you for taking the time to provide your feedback regarding our topper. We're sorry to hear that you've been sleeping warm and that it isn't a perfect fit. Please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help with a return or troubleshoot any comfort issues.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Topper was curled up on one end out of the box and doesn't lay flat. It's uncomfortable and doesn't stay in place, has bunched up even more after sleeping on it. I bought it because of the certifications, but there is a faint chemical or gel smell from the foam material. Was willing to pay the price point, but its just not the added soft layer of comfort I was looking for. Disappointing.
Written by a customer while visiting Tuft & Needle
Posted by: aimlessly
Verified Purchase:Yes
We were gifted a Tuft and Needle mint mattress and it was a lot firmer than we prefer. Adding the T&N mattress topper has been great! So soft and comfy. Now it's more like the queen sized T&N original mattress we had prior to getting the mint.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cathy R
from Seattle, WA
Verified Purchase:Yes
Very pleased with our purchase of the T&N topper. We have been struggling to get our firm mattress "just right". I was having shoulder pain and even numbness after a terrible nights sleep. After reading several reviews from others that had relief after getting the topper I was willing to give it a try. So happy I did, it solved my problems entirely.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Rhode island
Gender:Male
Verified Purchase:Yes
Very comfortable and helps my back.
Written by a customer while visiting Tuft & Needle
Posted by: Deborah S
Verified Purchase:Yes
Very happy with my new topper! My joints don't hurt as much while sleeping and I don't toss and turn like I used to. I would highly recommend this topper.
Written by a customer while visiting Tuft & Needle