Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Customer Rating
5
Mattress
on December 2, 2025
Posted by: Sharon N
Love the product
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Moves constantly. Sleeps HOT
on December 22, 2025
Posted by: MintWithTopper
Gender:Male
I added this to my T&N Mint mattress to address some shoulder and hip soreness that wakes me up and I have to turn over. This topper did help, and it's comfortable after I got used to the sunk-and-stuck in mashed potatoes feeling (the Mint mattress is nice in that it's easy to move around on. I miss that). There's two fatal flaws:
1) There is NO grip on the bottom of the cover. It's actually quite slick. It slides around nightly.
2) It sleeps hot. Not at first, but it oddly gets hot. Another Mint benefit removed.
1) There is NO grip on the bottom of the cover. It's actually quite slick. It slides around nightly.
2) It sleeps hot. Not at first, but it oddly gets hot. Another Mint benefit removed.
I'm a few weeks in, and debating keeping it or returning it. Additionally, I can't fathom paying full price for this thing - wait for a sale if you're considering it, in my opinion.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Customer Service, December 26, 2025
Hi there, thank you so much for taking the time to review your mattress topper, your feedback is very important to us. We are sorry to hear that the topper is not providing you with the experience you are looking for. If you are still within your sleep trial we recommend returning it prior to the sleep trial end date if it is not giving you a great night's sleep. We hope this helps!
Written by a customer while visiting Tuft & Needle
Posted by: browley
Verified Purchase:Yes
This topper has definitely added life to our old mattress! Good balance between firm and squish: takes the lumps out of side-sleeping but doesn’t feel like falling into quicksand when on your back. As other reviews have said, this topper has no straps so it WILL move around. Having to readjust every few days does not bother us, but worth noting for others.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle