Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: SarahLw
from Texas
Gender:Female
Verified Purchase:Yes
We like the way it feels but were a bit disappointed that it doesn’t sleep cooler than any other memory foam mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. We're sorry to hear you're sleeping hot with your T&N products. We'd love to troubleshoot with you. Please reach out to support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Nick c.
from AZ
Gender:Male
Verified Purchase:Yes
It's extremely comfortable, super squish and soft, we love that. The downsides are that it does not stay in place well at all, I have to slide it back in place every week. Also, it made the bed way warmer, and we live in Arizona so in the summer it's less appreciated. Overall a good topper though!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Love this but it moves too much
on July 14, 2020
Posted by: Andy32
from Seattle, WA
Love this topper but it shifts almost every night :(
Can be annoying to move and shift each day, especially if you move more in your sleep or share a bed with a partner.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: lakerliz8
from Los Angeles
Gender:Female
Verified Purchase:Yes
the topper is so soft and very cloudlike! however it is quite warm so getting this in the summer was not the best choice. My boyfriend cannot sleep on it since he is overwhelmed by how hot he gets, so we ended up taking the topper off. i look forward to using it in the winter and hope to get my moneys worth then.
Written by a customer while visiting Tuft & Needle
Posted by: AnnaB
from Huntsville, AL
Gender:Female
Verified Purchase:Yes
It makes the bed comfier.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CatKay
from Northern California
Gender:Female
Verified Purchase:Yes
The topper made the difference. It adds the right amount of comfort to the mattress which was a bit too firm for me. The only thing is it moves a lot which is a bit of a pain and why I didn't do 5 stars.
Written by a customer while visiting Tuft & Needle
Posted by: Craig Topper
Gender:Male
Verified Purchase:Yes
I can’t keep the topper on top of the mattress. Every night before we go to bed we have to readjust it. Save your money.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 11, 2020
Hi there. We're sorry to hear you're having trouble keeping the topper in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Double R
from phoenix, az
Gender:Female
Verified Purchase:Yes
Topper does not stay put. Constantly have to reshift to allign with the mattress. Even then it does not line up, as the topper is slightly larger than the matress. Both are T&N so we thought they would be compatible, but they're not.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle