Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: JLII
from everytown
Verified Purchase:Yes
moves a little too much.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , May 30, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the mattress topper. We're sorry to hear that you are not fully satisfied with your purchase. We will pass this along to our team. Please feel free to reach out directly to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot this issue.
Written by a customer while visiting Tuft & Needle
Posted by: Phx Arizona
from Phoenix Arizona
Gender:Female
Verified Purchase:Yes
Love it! Bed feels brand new!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David P
Gender:Male
Verified Purchase:Yes
I was excited to try out this topper on my hard mattress, however it added very little comfort. It was about as effective as adding a fluffy comforter, and it caused me to sleep hotter. In my opinion it was not worth the investment. Very disappointed this well known brand didn’t deliver.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , July 12, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are disappointed in your topper purchase and that it isn't helping with your mattress. If you would like to return within the 100-night trial, please reach out directly to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Posted by: Jan N
Verified Purchase:Yes
Makes everything a little softer.
Written by a customer while visiting Tuft & Needle
Posted by: S Taylor
from Florida
Gender:Female
Verified Purchase:Yes
Love the topper, it makes the mattress perfect for me. I like a medium firm mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D T H
from Sun City, AZ
Gender:Male
Verified Purchase:Yes
It is very comfortable and provides needed support for my back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good quality but not enough pressure relief for me
on August 1, 2022
Posted by: LindyLouWho
Verified Purchase:Yes
I'm giving 5 stars for the quality of the topper. I just find it too firm. I tried it on the T&N original, but the combo was still way too firm (hip pain, numb arms). I also tried it on a Sleep Number, still too firm, even with a memory foam topper on top. But as the reviews indicate, you have to try it to see if it's right for you. If you have hip pain, I'd steer you to something with more pressure relief, or just another mattress, which is the direction I'm going, because I'm starting to feel like the Princess and the Pea piling layers on. Signed, 5-6, 180 lbs, with two hip surgeries and carpal tunnel syndrome
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nalamom
from Chicago suburb
Gender:Female
Verified Purchase:Yes
Great quality and prompt shipping. The topper helped turn our sofa sleeper into a no support painful mattress into medium support pain free mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle