Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: Christine N.
from Chandler AZ
Gender:Female
Verified Purchase:Yes
I have a Tuft and Needle mattress which I love. Lately I’d been having some pressure issues and decided to try the topper. It has added a little softness to my mattress and I love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KentK
from New york
Gender:Male
Verified Purchase:Yes
The topper is ok, it helped soften the mattress to an acceptable level but it slides around like crazy and I’m constantly taking the fitted sheet off to fix the position of the topper. I wish I had just found a more comfortable mattress from the start, but this is online mattress shopping I guess.
Response from Tuft & NeedleBy Tuft & Needle, T&N Customer Experience, June 23, 2020
Hi there, thank you for taking the time to share your experience. We're sorry to hear about your frustration with the topper not staying in place. If you'd like to troubleshoot or need help with a return, please reach out directly at support@tn.com or 877-842-2586. In the mean time, we'll make sure to pass your feedback along to our product team.
Written by a customer while visiting Tuft & Needle
Posted by: P dye
Gender:Female
Verified Purchase:Yes
Good topper but does make the bed considerably warmer
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there! Thank you for taking time to leave a review. We appreciate your candid feedback and will make sure it's shared with our product team. If you need help moving forward, let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Orangegirli
from Ohio
Gender:Female
Verified Purchase:Yes
As much as I love this product and it makes my bed PERFECT.... it does not stay still. I have it on top of a T&N mattress but constantly moves slowly doooownward. I really wish there were optional straps to keep it to the mattress.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there, thank you for taking the time to share your experience. We're sorry to hear about your frustration with the topper not staying in place. If you'd like troubleshoot or need help with a return under the 100-Night Sleep Trial, feel free to reach out directly at support@tn.com or 877-842-2586. In the mean time, we'll make sure to pass your feedback along to our product team for consideration.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Az
Verified Purchase:Yes
Mattress Topper moves, won’t stay in place.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. Thanks for sharing your experience with us. We're sorry to hear the topper is not staying in place and will pass your feedback along to our product team. If you would like troubleshooting tips or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Brad N
from Chapel Hill, NC
Gender:Male
Verified Purchase:Yes
We love how it turned Uncomfortable queen size mattress into something we look forward to sleeping in every night. We tell everybody about this now.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gemini Anne
from Cleveland, Ohio
Gender:Female
Verified Purchase:Yes
Feels very comfortable, one star off because it's not full 3 inches as advertised. Haven't used the bed without the topper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CTrimble
from Texas
Gender:Female
Verified Purchase:Yes
I'm a side sleeper and our Mint mattress started out great, but then my carpal tunnel was acting up when I slept on my side. Got this topper and all is well again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle