Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: Stckywicket
from Pennsylvania
Gender:Male
Verified Purchase:Yes
Really, really comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jmlts
from Boise ID
Gender:Male
Verified Purchase:Yes
Good quality but too soft. Having serious back pain while on top of our T&N matress. Ended up putting underneath the matress rather then on top for just a little extra softness. Works great now.
Written by a customer while visiting Tuft & Needle
Posted by: Atlanta
Gender:Female
Verified Purchase:Yes
Smell bothers me. Tried airing it out on screened porch then using it and pulling off coverings to air each day. Everything I can think of
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 11, 2020
Hi there. Thank you for your feedback! We are sorry to hear the topper has a bothersome smell. If you need help with a return or would like to troubleshoot, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: MonkeyBiz
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Bought the mattress topper for our king size bed to make the bed softer. It has helped sleep and adds comfort for pressure points. I have trouble with the topper moving or shifting position. Does not completely cover the entire mattress edge to edge. I use it on the Tuft and Needle original mattress. That is the drawback for me. Comfort problem solved but topper fit and shifting is disappointing.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 14, 2020
Hi there. Thank you for your review. We're happy to hear the topper has helped you get more comfortable on your mattress but understand how frustrating it is that the topper is not fitting properly or staying in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586. We'd like the opportunity to help.
Written by a customer while visiting Tuft & Needle
Posted by: Frass
Verified Purchase:Yes
I loved my Tuft & Needle mattress already (Mint) but my S.O. likes the bed a bit softer. I thought it added the right amount of cushion without tipping the bed over into to soft! I do recommend getting those fitted sheets with the extra material since this will add some heighth!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Johnnydimes
from Oregon
Verified Purchase:Yes
Huge improvement in adding softness in the bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hills
Gender:Female
Verified Purchase:Yes
Makes our king size mint even better!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Miss Marie
from California
Gender:Female
Verified Purchase:Yes
This product has great value. I bought an expensive mattress that ended up being too firm, and needed to find a solution for the sake of my back. Found this topper and couldn’t pass on the price. It doesn’t move around much and is very comfortable, big difference from before. Glad I purchased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle