Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Queen - Heather Gray
Average customer rating
4.3
(1,163 Reviews)
Rating breakdown 1,163 reviews
5 Stars
745
4 Stars
203
3 Stars
96
2 Stars
85
1 Star
34
84%of customers recommend this product.
(
410 out of
488)
Customer Reviews for Tuft & Needle - Mattress Topper - Queen - Heather Gray
Posted by: BetsyH4
Verified Purchase:Yes
This mattress topper is just right - not too soft, not too firm. My mattress needed some more cushion and this fit the bill perfectly.
Written by a customer while visiting Tuft & Needle
Posted by: Mark M
from PHOENIX
Gender:Male
Verified Purchase:Yes
I sleep so much better using the topper!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J karschner
from Colorado
Gender:Male
Verified Purchase:Yes
Very soft
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Johahn
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Not as comfortable as I thought it would be. I have it on top of my tuft n needle mattress. Every two days I have to adjust topper. It slides on my mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 29, 2019
Hi there, thank you for sharing feedback with us. We’re sorry to hear the topper has not been a good fit. If you're interested in troubleshooting or need help with a return, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Happy Sleeper
Verified Purchase:Yes
We have been sleeping on a Tuft and Needle mattress for the last 4 years and when we had to move into a temporary living situation with a rented bed it was painful! So I ordered this topper and now we both sleep comfortably.
Written by a customer while visiting Tuft & Needle
Posted by: CAGR
Verified Purchase:Yes
This is a brilliantly comfortable topper, unfortunately it slides off the matress too easily even with the "grippers."
Written by a customer while visiting Tuft & Needle
Posted by: Bobby G
Gender:Male
Verified Purchase:Yes
I have the original mattress and this topper made it even better! Only issue is it doesn’t stay in place.... constantly having to adjust it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Blanca
from Los Angeles
Gender:Female
Verified Purchase:Yes
Gripper on topper doesn’t work well on Tuft and Needle mattress. It slides on mattress and needs to be repositioned every morning.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 11, 2019
Hi there, thank you for taking the time to share your experience. We're sorry to hear about your frustration with the topper not staying in place. If you'd like to further troubleshoot or need help with a return, feel free to reach out directly at support@tn.com or 877-842-2586. In the mean time, we'll make sure to pass your feedback along to our product and quality assurance teams for consideration.
Written by a customer while visiting Tuft & Needle