Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Full - Heather Gray
Average customer rating
4.3 out of 5
4.3
(1,165 Reviews)
Open Ratings Snapshot
Rating breakdown 1,165 reviews
5 Stars
745
4 Stars
203
3 Stars
97
2 Stars
85
1 Star
35
84%of customers recommend this product. 
(
410 out of 490
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Mattress Topper - Full - Heather Gray
Customer Rating
5 out of 5
5
The mattress topper is perfect!
on March 23, 2022
Posted by: aimlessly
Verified Purchase:Yes
We were gifted a Tuft and Needle mint mattress and it was a lot firmer than we prefer. Adding the T&N mattress topper has been great! So soft and comfy. Now it's more like the queen sized T&N original mattress we had prior to getting the mint.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Happy customer
on April 24, 2022
Posted by: Cathy R
from Seattle, WA
Verified Purchase:Yes
Very pleased with our purchase of the T&N topper. We have been struggling to get our firm mattress "just right". I was having shoulder pain and even numbness after a terrible nights sleep. After reading several reviews from others that had relief after getting the topper I was willing to give it a try. So happy I did, it solved my problems entirely.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Excellent product
on May 15, 2022
Posted by: Anonymous
from Rhode island
Gender:Male
Verified Purchase:Yes
Very comfortable and helps my back.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Queen Topper
on June 4, 2022
Posted by: Deborah S
Verified Purchase:Yes
Very happy with my new topper! My joints don't hurt as much while sleeping and I don't toss and turn like I used to. I would highly recommend this topper.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Firm top
on June 14, 2022
Posted by: HRH5
Verified Purchase:Yes
Great topper. Firm if that is what you are looking for. We used it on top of a sofa bed.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Queen topper stops pain
on June 25, 2022
Posted by: Jennie B
Verified Purchase:Yes
I have the queen topper and it is great. I was having some shoulder pain and decided to try the topper as it was recommended for the pain issue, and I'm happy to report the pain has stopped. I hold it in place with a mattress cover.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
A bit too firm
on July 4, 2022
Posted by: J Flete
from Co
Gender:Female
Verified Purchase:Yes
We were hoping for more of a soft cushion pillow topper. It’s still a bit firm.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & NeedleCustomer ExperienceJuly 5, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are finding the topper too firm. If you would like to return within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Very nice but not soft enough for us
on July 7, 2022
Posted by: Natrich
Gender:Female
Verified Purchase:Yes
I really like that this topper is supposed to be cleaner than most run of the mill foam toppers, so I can rest easy knowing my husband and I are not breathing in a ton of chemicals. I was hoping it would give some coosh to our new mattress, but it is still up for debate if it is soft enough for us. It definitely feels quality, but I would say it is on the firmer side for toppers. I still have shoulder pain in the morning if I spend most of the night on my side. We may have to get something thicker and softer for our needs. If you just need a little extra coosh, then this is the topper for you.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience July 7, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that the topper is not providing the support you had hoped. If you would like to return the topper within the 100-night trial, please reach out directly to our team at 877-842-2586 to support@tn.com and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
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