Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Topper - Full - Heather Gray
Average customer rating
4.3
(1,165 Reviews)
Rating breakdown 1,165 reviews
5 Stars
745
4 Stars
203
3 Stars
97
2 Stars
85
1 Star
35
84%of customers recommend this product.
(
410 out of
490)
Customer Reviews for Tuft & Needle - Mattress Topper - Full - Heather Gray
Posted by: Craig Topper
Gender:Male
Verified Purchase:Yes
I can’t keep the topper on top of the mattress. Every night before we go to bed we have to readjust it. Save your money.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 11, 2020
Hi there. We're sorry to hear you're having trouble keeping the topper in place. If you'd like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Double R
from phoenix, az
Gender:Female
Verified Purchase:Yes
Topper does not stay put. Constantly have to reshift to allign with the mattress. Even then it does not line up, as the topper is slightly larger than the matress. Both are T&N so we thought they would be compatible, but they're not.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Game Changer!
on September 2, 2020
Posted by: GGSlingshot
from Washington, D.C.
Gender:Female
My husband and I need a new mattress but are moving out of in the near future out of state so we weren't ready to invest. This topped is a dang game changer. I do wish it had straps or something to help keep it in place, but the support and plushness more than make up for that flaw.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
PERFECT!
on September 5, 2020
Posted by: chei
from santa cruz, ca
Gender:Female
I just got this yesterday and spent the first night on it and it was just absolute heaven! I have had the Tuft Mattress for a little over a year, have been dealing with a little sciatica issue and wanted to try something softer. This topper was IT! I have never been so comfortable, I wish I had purchased it along with the mattress originally. I woke up this morning with a lot less soreness just from one night. A total 5 star product. I put it under the fitted mattress protector and it did not move at all I don't know why other reviews said that it shifted. It stayed perfectly in place. I would for sure purchase another mattress here and their customer service is EXCELLENT!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JennyM
Gender:Female
Verified Purchase:Yes
Makes it softer but hasn’t relieved my shoulder pain 100%
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Brooklyn
Gender:Male
Verified Purchase:Yes
Not comfortable
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
The Tuft and Needle queen size mattress I bought was to firm. I called Tuft and Needle and they suggested that I purchase this topper. I did, and it made all the difference! I love it! Thank you for suggesting this to me. Now I really get a good nights sleep!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Brings an extra layer of confort BUT it moved all over. Need to reset in place daily.
Written by a customer while visiting Tuft & Needle