Since replacing my table fan with the Snooz machine, I have slept almost perfectly. Assuming it works for years to come, I'm a very impressed and happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I was pleasantly surprised by how compact but powerful this little machine was! The volume can be adjusted to any level and the white noise sound perfectly replaces a fan that rattles. So happy I got this and can’t wait to travel with it!
Written by a customer while visiting Tuft & Needle
Easy to use, love that it has an app where I can set a schedule.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on January 28, 2022
Posted by: JulesInSF
from San Francisco
Gender:Female
I bought this in August to replace an older white noise machine. I love the look of it in comparison to my prior one. I also loved the ability to set it to turn on and off at specific times. Unfortunately, the schedule function has ceased working and nothing I’ve done, including disconnecting and reconnecting it to the app has fixed it. The price is a little expensive for a white noise machine without that capability.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2022
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle