Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - Twin - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - Twin - White
Posted by: JADC
from Washington
Gender:Male
Verified Purchase:Yes
Mattress is very comfortable, supportive, but not stiff. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Protector Slips and Bunches Horribly!
on April 23, 2022
Posted by: MoJack
The mattress protector ruins the feel of the mattress! We have had our mattress and protector (purchased together) for a year+ now. We love our mattress, but the protector is impossible to arrange flat/wrinkle-free before adding sheets. Then, it further slides around, wrinkles and bunches under our sheets as you sleep and move. The protector seems to be made of quality material, but this also means that those bunches and wrinkles are THICK and disruptive! I want to keep our mattress protected but HATE the mattress protector! (We use a variety of sheets-- percale, flannel, etc. and the problem is the same across the board.)
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 24, 2022
Hi there! Thank you for taking the time to provide your feedback regarding the fit and feel of your mattress protector. We're sorry to hear that you are disappointed with this product. Please feel free to reach out to our team at 877-842-2586 or support@tn.com and we'd be more than happy to help troubleshoot any comfort issues.
Written by a customer while visiting Tuft & Needle
Posted by: bungalow
from Long Island, NY
Gender:Female
Verified Purchase:Yes
We love our new mattress. It feels soft and caresses your body, but is firm at the same time. My back pain is totally gone. Obviously there is a lot of support but it's not hard on your hip bones or shoulders. Love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mel P
from Chicago, IL
Gender:Female
Verified Purchase:Yes
Perfectly described, quality and soft material
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from North Carolina
Gender:Female
Verified Purchase:Yes
I love it, can't hear it or feel it
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Robert717
Verified Purchase:Yes
Performs as promised. Delivered on time. But. Restarted the acclimation process for bed/mattress/protector: new hip and back soreness for a few weeks after installing the mattress protector.
Written by a customer while visiting Tuft & Needle
Posted by: RJTal
Gender:Male
Verified Purchase:Yes
You can hear the plastic lining when moving.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , June 1, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not loving your protector. If you would like to return within the 100-night trial please contact our team directly at 877-842-2586 or support@tn.com and we'd be more than happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Anna F
from Louisville, KY
Gender:Female
Verified Purchase:Yes
i’ve washed it once with no issues and it held up great in the dryer. I have no complaints. It fits my mattress well and feels sturdy and high-quality. I love my new mattress set up so much!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle