Written by a customer while visiting Tuft & Needle
Customer Rating
2
Loses shape over time
on January 2, 2022
Posted by: pfly21
from New York, NY
Gender:Male
When I first bought this protector it fit snuggly on the Tuft and Needle Mattress but after several months, it has lost its shape and loosened. This has created ridges in the protector which are not comfortable to sleep on. Tried washing and drying it, hoping that would tighten it up but unfortunately that did not happen. At the end of the day, not sure it is worth the price.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, January 5, 2022
Hi there, we appreciate you taking the time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been experiencing issues with your protector. We definitely want to know more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle