Customer reviews from Tuft & Needle
Tuft & Needle - Mattress Protector - Twin - White
Average customer rating
4.5
(2,625 Reviews)
Rating breakdown 2,625 reviews
5 Stars
1,866
4 Stars
473
3 Stars
144
2 Stars
96
1 Star
46
88%of customers recommend this product.
(
558 out of
634)
Customer Reviews for Tuft & Needle - Mattress Protector - Twin - White
Posted by: minnesotan
Verified Purchase:Yes
High-quality & durable. We kept it even though we returned our mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: New sleeper
from Indiana
Gender:Female
Verified Purchase:Yes
So while this is a nice product, I was surprised upon its arrival that it did not wrap around the entire bed and zip up. Instead, it covers the top part of the bed only, putting an additional layer between you and the mattress. I was disappointed because it’s very important to me to have an all-over-mattress allergen protector - and this is not it. I wanted a greenguard or oekotex rated one, and guess I will have to continue the search.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 20, 2020
Hi there. Thank you for your review. We intentionally designed our protector to be a fitted-sheet style to allow for breathability and prevent heat/moisture buildup. With that said, we understand that some customers prefer a fully encased cover and while it's not something we offer at this time, we will share your feedback with our product team. If you haven't already, feel free to contact us at support@tn.com or 877-842-2586 for help with a return or anything else.
Written by a customer while visiting Tuft & Needle
Posted by: Joseph O
Gender:Male
Verified Purchase:Yes
Pilled on top after 1 washing, disappointed in the quality.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 20, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Cmay
from Chandler, AZ
Gender:Female
Verified Purchase:Yes
Works wonderfully . Fits good, not too snug
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jason T.
from Alaska
Gender:Male
Verified Purchase:Yes
I am happy with this protector because it looks very well made and sturdy. At first I balked a bit at the cost, but it seems like a quality product.
Written by a customer while visiting Tuft & Needle
Posted by: Hammrrr
from Long Beach
Gender:Male
Verified Purchase:Yes
EXTREMELY COMFORTABLE and refreshed in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gail's daughter
Gender:Female
Verified Purchase:Yes
fit mattress well
Written by a customer while visiting Tuft & Needle
Posted by: Katherine A
Gender:Female
Verified Purchase:Yes
Great
Written by a customer while visiting Tuft & Needle