Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,726 Reviews)
Rating breakdown 8,726 reviews
5 Stars
6,250
4 Stars
1,527
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: RTL1
from Denver
Gender:Male
Verified Purchase:Yes
It’s a bit too firm. I did not expect that as the upgrade from the basic mattress. It’s good but not my favorite. I was going to take advantage of the 100 day no questions return but that’s too much of a hassle.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear you're struggling to get comfortable on the mattress and that it's too firm for you. We will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Daniel B
from New Hampshire
Gender:Male
Verified Purchase:Yes
I’m still waking up with a sore back every morning but my wife seems to enjoy it more than our old mattress. We’ve had for over 3 months now.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. We appreciate you taking the time to share feedback with us and we're sorry to hear you're struggling to sleep comfortably on the mattress. We will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
This mattress has the good combo of support and plushness that I got from my old latex mattress with a memory foam topper. But it’s much lighter in weight and I don’t have to deal with a topper shifting around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J Dudley
Verified Purchase:Yes
It expands to full size quickly, is supportive and comfortable when on my back or side.
Written by a customer while visiting Tuft & Needle
Posted by: PattiF
from North Carolina
Gender:Female
Verified Purchase:Yes
Very comfortable. May seem too firm but it isnt and you will know that when you wake rested and refreshed. Only 3 weeks in...love that i get to give my body time to adjust ... or know if it isn't going to work. Thanks T&N!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brian KB
from Bethlehem, PA
Gender:Male
Verified Purchase:Yes
No regrets!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aleyda
Gender:Female
Verified Purchase:Yes
Absolutely love this mattress I sleep all night long on it. My husband says it’s a bit to firm but not too uncomfortable. The only reason I give it four stars instead of five is my husbands feelings on it and because we had to spend an hour trying to fix the mattress’s outer shell on it. It was not put on correctly or shifted in the mail.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mpick
from IL
Gender:Male
Verified Purchase:Yes
Too firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle