The mattress was too hard for us. I woke with back aches, which is a new thing for me. We gave the mattress away.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2021
Hi there. Thank you for taking the time to share your review. We're sorry to hear the mattress is too firm for you and that it didn't work out. We will pass your comments along to our Product and Quality Assurance Teams. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Good mattress, original scent right out of the box was minimal, very heavy and difficult to maneuver, and somewhat firm, not as soft as I was anticipating.
Written by a customer while visiting Tuft & Needle
What made this mattress feel like sleeping on a cloud was putting a stretchy t-shirt fitted sheet on it. My regular percale sheet was so fitted that it didn't allow me to feel the softness of the mattress. My shoulders that were so terribly painful with my old mattress, almost cleared up in just two nights!! With regard to any claim of providing a cooler night's sleep... Nope. I am still having to sleep with my window open at night with outside temps in the 40s, and running my ceiling fan on medium, and only sleeping with a top sheet and lightweight blanket. All this said, I don't want to go through the hassle of trying to find that magic cooling mattress as I don't believe there is such a thing. I'll stick with my Mint.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Going from a traditional mattress to this took a couple of days to get used to, but once we got used to it we love it! Long lasting comfort. Wake up physically feeling much better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I initially liked the bed but now I wake up in pain. I will be submitting for a return/refund in the next 2 weeks.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2021
Hi there, thank you for your review. We’re sorry to hear the Mint mattress has not met your expectations. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
We tried the T&N Original Mattress and, while I loved it, it was just a little firm for my partner. This mattress has been perfect for us, feels sturdy. I think my favorite part that I didn't realize I'd love is the reinforced corners when you're sitting on the edge/corner you don't slide off.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle