Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,679 Reviews)
Rating breakdown 8,679 reviews
5 Stars
6,213
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Adam1209
from Indiana
Gender:Male
Verified Purchase:Yes
I spent a lot of time researching a new mattress and landed on this; from my current Leesa mattress. I was hoping this was going to soften up a bit over time, but it’s more firm than I was expecting. I’m probably going to return and try to find something just a little softer.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 7, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress is firmer than you expected. If you're open to troubleshooting or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kimba
from Michigan
Gender:Female
Verified Purchase:Yes
Very nice mattress. Very comfortable. I still wake up with low back pain but not as bad as my previous mattress. No odor or off gas smell from this mattress. I don't not get hot either when sleeping on this. Very easy install, thou FedEx was not very nice when delivering my mattress. They pushed it out of their truck and the T&N box broke opened. So 2 thumbs down for delivery but great mattress.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 29, 2020
Hi there. Thanks for your review. We appreciate you sharing feedback about your experience so far. We're sorry to hear that the delivery experience did not go well and can definitely pass along the feedback to FedEx Ground. If you'd like to share more or need help with anything moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Stacyw
from Chicago
Gender:Female
Verified Purchase:Yes
I found the mint to be a bit firm. I sleep well and no longer wake up in pain! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TheRealBman
from Texas
Gender:Male
Verified Purchase:Yes
Great Bed at the right Price!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CaitlinH
from Cincinnati, Ohio
Gender:Female
Verified Purchase:Yes
I am in love with this mattress. Previously, I slept on Tuft and Needle's original mattress which was so comfortable. Mint is just as nice, but a little firmer for people who may need a bit more support. I can't recommend this mattress enough!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dana from Atlanta
from Atlanta
Gender:Female
Verified Purchase:Yes
This mattress was for my Daughter. She loves the mattress - the only issue and why I did not give it a 5 star rating is that the smell of the mattress was much more than I expected. We use no smells in our home, other than an occasional peppermint essential oil here and there. So I attribute our issue might be we are more sensitve to smells - we ran an air purifier for weeks in the room and opened the windows. But it did have a strong smell to us. The support team was great.. .they did offer to change it out, but we just kept it and waited out the smell. My daughter loves the comfort of the mattress and the cooling effect. So I would fully recommend this product but know that the smell if you are sensitive does last a bit. For us a good month and half.
Written by a customer while visiting Tuft & Needle
Posted by: Michell
from Mount Vernon, WA
Gender:Female
Verified Purchase:Yes
We needed to replace our Sleepnumber bed, during the pandemic, when no stores were open. My son has the original mattress, and after reading reviews we decided to go for it. The 100 night trial sealed the deal. Ordering and shipping were easy, as was set up. When we laid on it after it was first poofed up I thought it was going to be too soft, but when we went to bed that night it had firmed up significantly. Almost too firm. It’s a very firm bed, and took some getting used to. We’ve had it a little over 60 days and we’ve gotten used to it, but I think it’s softened up some too. We will probably be keeping it, but knowing you have 100 days to make up your mind gives you a little peace of mind that you can take time make sure it’s the right bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Samantha H
from Norfolk, VA
Gender:Female
Verified Purchase:Yes
The mattress is comfortable although not quite as cooling as I had hoped. My back still hurts however I’m hoping after a trip to the chiropractor it’ll be much better and I don’t think the mattress will cause me any pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle