We received our mattress in early May and have slept on it nightly since. Our primary purpose in purchasing this mattress was to help with back pain. Unfortunately it appears to be too soft and not supportive enough. We have a similar but firmer mattress in our motorhome and were hoping for a similar comfort. We are 1/3 of our way through the trial period and would like to know what to do from this point forward. Will be contacting the company directly for a solution.
Written by a customer while visiting Tuft & Needle
Other than the first couple of weeks being a little rough, I'm definitely sleeping in a much more comfortable bed than I was before. After having had a Tempurpedic for 7-8 years, I can say that the Tuft & Needle mattress is every bit as good as the Tempurpedic.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I brought the Mint based on the reviews I watched on You Tube. I reviewed the Mint, Casper and Purple. I bought the Mint because he said this one was cooler than the others. I find this Mint to be no different then my old mattress. There was something about the edge of the mattress and falling off. I never had a problem but I can roll off of this one like my old one. They are all priced about the same. Opening box was easy, there was NO smell and it looks great. I did put in on top of my old box springs and it works just fine. Very happy with my choice but not life changing
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Great mattress. My wife and I have tried several different expensive mattresses and toppers and this has been the best! Also, the cooling tech actually works! This is the only mattress that actually keeps us cool. Only advise is not to use a memory foam pillow, in our case it created some issues that led to back aches. But once we tried a different pillow it was perfection! So be sure to try it out with different pillows if your back is hurting or if there is discomfort.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Most comfortable mattress!
on June 19, 2020
Posted by: Jd4c
from Grand Rapids, MI
Gender:Male
First off, I almost never write reviews but this mattress is worthy of the time. It is hands down the beat mattress I’ve ever slept on. Soft but supportive. Money well spent!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This mattress was very firm. The shape, quality of materials, and build was done well, but it was simply too firm for my wife and I.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm. If you're open to troubleshooting or need help with a return, please reach out to support@tn.com or 877-842-2586. We'd love the opportunity to help!
Written by a customer while visiting Tuft & Needle