Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,279
4 Stars
1,532
3 Stars
566
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Andrew1
from Overland park ks
Gender:Male
Verified Purchase:Yes
More firm and uncomfortable than what I expected but durable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 10, 2020
Hi there, thank you for your review. We’re sorry to hear the mattress has felt firmer than expected and uncomfortable. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586. In the mean time, we'll share your feedback with our product team!
Written by a customer while visiting Tuft & Needle
Posted by: Teesh
from Texas
Gender:Female
Verified Purchase:Yes
Was hesitant to jump on the tuft and needle trend. Absolutely love the mattress. From night 1 and still happy with it two months later.
Written by a customer while visiting Tuft & Needle
Posted by: J.F.
from Mpls, MN
Gender:Male
Verified Purchase:Yes
Great mattress and I'm 6'2" 300lbs! Very comfortable and doesn't get warm. It was a little firm so I did add the topper which is perfect! Overall very happy and impressed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wendy D
from Bainbridge Island WA
Gender:Female
Verified Purchase:Yes
Great mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Matt W
from CT
Gender:Male
Verified Purchase:Yes
I’ve slept on it for 5 weeks and its firmer than I thought it would be. I bought it because the mint is supposed to be good for side sleepers but I feel too much pressure on my shoulders and hips.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 13, 2020
Hi there, we appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Mint mattress because it feels too firm. We'd love the opportunity to help. Please reach out to us directly at support@tn.com or 877-842-2586 to troubleshoot or begin the return process.
Written by a customer while visiting Tuft & Needle
Posted by: KatieL
from Thompson, CT
Gender:Female
Verified Purchase:Yes
The bed is very comfortable, edge support is excellent, gets softer over time
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AA Coop
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
This is definitely a quality mattress with a quality company that has great customer service to back it up. We purchased a king size Mint to replace a first generation Queen sized Tempur-pedic which we absolutely loved, but it was at the end of it’s life and wanted to try something different that wasn’t as expensive. We did a lot of mattress testing and research and were impressed with the Mint’s ranking by Consumer Reports as well. It was extremely easy to unpack and set up, although two strong guys were needed to lift the box and carry up two flights. There was an initial odor after unpacking that I felt was a bit irritating for about 48 hours, but I have an extremely sensitive sense of smell and asthma and we did not give it time to breathe before putting bedding on it to go to sleep that night. My husband finds it incredibly comfortable (6’2”/195lb side sleeper) while I find that it is a bit firm on the pressure points/hips as a (5’3”/115lb) side sleeper with some lower back issues. I called customer care and they are sending out a topper which they believe will make this mattress a better fit for me. The snap-open king size box foundation is a game changer! Finally a sturdy, king size box frame that fits through a standard bedroom door that has incredible support top to bottom. This is a very comfortable mattress that I believe will be even more comfortable once I use a topper to get that “sink in”feeling.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J.Gill
from Chandler, Arizona
Gender:Male
Verified Purchase:Yes
I’m a little bit larger than the average man. I may need to upgrade to a Queen XL
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle