The mint mattress I received was defective, however the Tuft & Needle costumer support was outstanding and quickly refunded my purchase. I would not hesitate to order from them again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
I have a bad back and after reading the reviews, wife and I decided to give it a try. We are about 5 weeks in and I wake up with worse back pain and now I have shoulder pain as I end up sleeping on my side. I’m hoping with time it gets better but who knows.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 29, 2020
Hi there, we appreciate you taking time to write a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Mint mattress. We definitely want to hear more about your situation to see if we can help. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Delivery communications were excellent & accurate. Mattress was easy to unwrap & set up for two people. The mattress is perfect for me. I’m sleeping better & longer than I have in years. A great investment!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle