Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,754 Reviews)
Rating breakdown 8,754 reviews
5 Stars
6,275
4 Stars
1,530
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: Beckie
from Portland Oregon
Gender:Female
Verified Purchase:Yes
I would recommend buying a separate pillow topper to add to the bed. While it’s soft and comfy, you need an extra something between you and the mattress. The customer service and sales experience were by far 5 star rating!
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 10, 2020
Hi there, thank you for taking time to leave a review about your experience. We'll share your comments with our product team. If you have any questions or concerns moving forward, please don't hesitate to reach out to us at support@tn.com or 877-842-2586. We're happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Emily983
from Rantoul, IL
Gender:Female
Verified Purchase:Yes
I have chronic pain due to scoliosis and stenosis. My doctor said I needed a firm mattress with no coils, and the Mint was the best reviewed I could find.
I tried it out and, at first, it seemed too firm. I decided to try the mattress topper for it and this did help, but the mattress alone is now super comfortable! I feel like the support is just right. It is probably the best mattress my husband and I have ever purchased!
I tried it out and, at first, it seemed too firm. I decided to try the mattress topper for it and this did help, but the mattress alone is now super comfortable! I feel like the support is just right. It is probably the best mattress my husband and I have ever purchased!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Carleton
from Michigan
Gender:Male
Verified Purchase:Yes
After exploring many reviews, I overcame my initial hesitation to buying a mattress 'sight unseen.' We had used a Select Comfort system for almost 20 years and knew we needed to make a change. Shipping was quick and setup was easy. At first I thought it might be too firm, but the Mint and I have adapted to each other and I'm very satisfied. I'm sleeping better than I have in years! Thank you!
Written by a customer while visiting Tuft & Needle
Posted by: Sarah Burbey
from MILWAUKEE, Wi
Gender:Female
Verified Purchase:Yes
This is a fantastic mattress. We have been having hip and back pain with the old mattress and worried this would be the same. It was such a difference and feels amazing to sleep on .
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amanda H
from Alabama
Gender:Female
Verified Purchase:Yes
Amazingly comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Andrew1
from Overland park ks
Gender:Male
Verified Purchase:Yes
More firm and uncomfortable than what I expected but durable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 10, 2020
Hi there, thank you for your review. We’re sorry to hear the mattress has felt firmer than expected and uncomfortable. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586. In the mean time, we'll share your feedback with our product team!
Written by a customer while visiting Tuft & Needle
Posted by: Teesh
from Texas
Gender:Female
Verified Purchase:Yes
Was hesitant to jump on the tuft and needle trend. Absolutely love the mattress. From night 1 and still happy with it two months later.
Written by a customer while visiting Tuft & Needle
Posted by: J.F.
from Mpls, MN
Gender:Male
Verified Purchase:Yes
Great mattress and I'm 6'2" 300lbs! Very comfortable and doesn't get warm. It was a little firm so I did add the topper which is perfect! Overall very happy and impressed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle