Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,756 Reviews)
Rating breakdown 8,756 reviews
5 Stars
6,276
4 Stars
1,531
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: L.A.W.
from Philadelphia
Gender:Female
Verified Purchase:Yes
I was skeptical of a mattress that promised so much - but it really is that good! It's comfortable and offers the perfect amount of firmness. I haven't slept so well in years and appreciate Tuft & Needle's environmental mindfulness and excellent customer service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love Mint Mattress so much its part of my business!!!
on March 5, 2020
Posted by: Bethany Sprague
Verified Purchase:Yes
Im a total tiger mama bear (TMB) and after much research, decided to change all our mattress to Tuft & Needle. When we started our non toxic vacation rental home business we also stocked it with T&N. We get nothing but rave reviews. Our guests have loved them so much they also report changing their mattress to T&N. Hopeful to keep them in my future properties.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Pretty Firm
on March 5, 2020
Posted by: OKathyOKathy
from Richmond, VA
Gender:Female
Consumer Reports rated the T&N Mint as a recommended buy, and not too firm, which is why I ordered it. However, it was pretty firm, and even with a T&N topper I just wasn't comfortable in the morning. I'm 140 lbs. and a side-sleeper, and ended up going with a competitor's mattress. That said, T&N customer service is the best in the business. They must have a great company culture, because all the reps are so helpful and invested in the customer experience. I really appreciated all their efforts to help me.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 6, 2020
Hi Kathy! Thank you for taking time to leave a review. We appreciate your candid feedback and will make sure it's shared with our product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Recon113
from Racine, WI
Gender:Male
Verified Purchase:Yes
So as a mattress I love it. I had the original on and wanted the mint for the cooling effects...well this mattress is still super comfy but cooling? Not a bit. No difference between this and the original that I can tell. Could have saved several hundred $$$
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: shoppr
Verified Purchase:Yes
Very happy with our purchase! We like a softer mattress which is not easy to find in cleaner/eco-friendly materials. I like all the low emission/exposure certifications T&N has and the affordable price tag. I would have preferred a certified organic mattress (there are a few out there for a bit more money) but I really wanted to test the mattress out in person before we bought one. Getting to try out all three T&N models at a local showroom sealed the deal & the reps were very helpful. Ordering and deliver were fast and easy. The mattress gets more comfortable with use too. Very pleased. Thanks!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: rewari
from payson
Verified Purchase:Yes
it is not as comfortable as advertised.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 9, 2020
Hi there, thank you for taking time to leave a review. We're sorry to hear the mattress hasn't met your expectations. If you would like to share more feedback, troubleshoot or just need help with a return, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jessica P
from Detroit, MI
Gender:Female
Verified Purchase:Yes
This is the most comfortable mattress I have ever owned or slept on! I love how soft it is!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ellen R
from New Mexico
Gender:Female
Verified Purchase:Yes
Great mattress! I was concerned that it would be too soft or not have enough structure around the edges but it is perfect. Hard to believe it came out of a smallish box. I highly recommend it and will buy one again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle