Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,682 Reviews)
Rating breakdown 8,682 reviews
5 Stars
6,216
4 Stars
1,519
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Customer Rating
3
Pretty Firm
on March 5, 2020
Posted by: OKathyOKathy
from Richmond, VA
Gender:Female
Consumer Reports rated the T&N Mint as a recommended buy, and not too firm, which is why I ordered it. However, it was pretty firm, and even with a T&N topper I just wasn't comfortable in the morning. I'm 140 lbs. and a side-sleeper, and ended up going with a competitor's mattress. That said, T&N customer service is the best in the business. They must have a great company culture, because all the reps are so helpful and invested in the customer experience. I really appreciated all their efforts to help me.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 6, 2020
Hi Kathy! Thank you for taking time to leave a review. We appreciate your candid feedback and will make sure it's shared with our product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Recon113
from Racine, WI
Gender:Male
Verified Purchase:Yes
So as a mattress I love it. I had the original on and wanted the mint for the cooling effects...well this mattress is still super comfy but cooling? Not a bit. No difference between this and the original that I can tell. Could have saved several hundred $$$
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: shoppr
Verified Purchase:Yes
Very happy with our purchase! We like a softer mattress which is not easy to find in cleaner/eco-friendly materials. I like all the low emission/exposure certifications T&N has and the affordable price tag. I would have preferred a certified organic mattress (there are a few out there for a bit more money) but I really wanted to test the mattress out in person before we bought one. Getting to try out all three T&N models at a local showroom sealed the deal & the reps were very helpful. Ordering and deliver were fast and easy. The mattress gets more comfortable with use too. Very pleased. Thanks!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: rewari
from payson
Verified Purchase:Yes
it is not as comfortable as advertised.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 9, 2020
Hi there, thank you for taking time to leave a review. We're sorry to hear the mattress hasn't met your expectations. If you would like to share more feedback, troubleshoot or just need help with a return, please reach out to our team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jessica P
from Detroit, MI
Gender:Female
Verified Purchase:Yes
This is the most comfortable mattress I have ever owned or slept on! I love how soft it is!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ellen R
from New Mexico
Gender:Female
Verified Purchase:Yes
Great mattress! I was concerned that it would be too soft or not have enough structure around the edges but it is perfect. Hard to believe it came out of a smallish box. I highly recommend it and will buy one again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mary H
Gender:Female
Verified Purchase:Yes
Love sleeping on my Mint Mattress. Also purchased the standard pillow and enjoy my restful sleep each evening. Tuft and Needle is an awesome company. They have kept their integrity intact.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JtGA
from Nashville
Gender:Male
Verified Purchase:Yes
Great Mattress was expecting a little cooler sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle