Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,759 Reviews)
Rating breakdown 8,759 reviews
5 Stars
6,278
4 Stars
1,532
3 Stars
567
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Customer Rating
3
Like parts of the T&N Mint but as a whole, I'm disappointed.
on February 11, 2020
Posted by: CatB
from Oregon
Gender:Female
Verified Purchase:Yes
I ordered a full size mattress for my sleep room. (RN, work nights, sleep days, married, so need my own room sometimes.) I'm pretty sure my mattress is defective. I've slept on this mattress for over 30 days to acclimate and here's the issues with my mattress. Half the mattress is mushy soft and the other half is too firm. If I lie in the middle, I feel like I'm leaning toward the soft side. On the soft side, I can sleep on my side without pressure points forming but I get lower back pain when I sleep on my back. I get too much sinkage in the hip area when I'm on my back. On the firmer side, I can sleep on by back without sinkage or pain but if I sleep on my side, I get shoulder pain with arm numbness within minutes.The edge support is great on the firm side but nonexistent on the soft side. I'm a back and side sleeper but a mattress should accommodate a person's sleep style wholly, not on a per side basis. If I sleep in the wrong position on the wrong side, I will wake up in pain. A big plus is I don't sleep hot which can be a problem with other memory foam mattresses. I don't think I'm going to keep this mattress but afraid to replace it with another because I'm not sure which side side density I would get with a non-defective mattress, soft or firm. I need a balance of both with consistency across an entire mattress.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 12, 2020
Hi there, we appreciate you reaching out to share your experience. A mattress is a big purchase that should last for years, so we're sorry to hear you’ve run into some issues. As a reminder, T&N mattresses are covered by a 10-year limited warranty that protects against manufacturing defects. We would love to chat with you to get a better understanding of what is going on and how we can help. If you haven't already, please reach out to us directly at support@tn.com or call 877-842–2586.
Written by a customer while visiting Tuft & Needle
Posted by: Nattles
from Nashville, TN
Gender:Female
Verified Purchase:Yes
The mattress is firm. Should’ve bought the hybrid to try instead of 100% memory foam.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 13, 2020
Hi there, thank you for taking the time to review your purchase. We’ve designed our T&N Adaptive Foam to cradle pressure points while providing optimum support for the neck and spine. We’re sorry to hear this has not been your experience with the Mint and will definitely pass your feedback along to our product team. If you’d like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to us directly at support@tn.com or 877-842–2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
A Mattress That's Perfect Right Out of the Box
on February 12, 2020
Posted by: Shannon in Btown
from Bloomington, IN
Gender:Female
Verified Purchase:Yes
The Mint mattress is super comfortable and just the right amount of firm for us! It was challenging to find a mattress in our price range that would work for both a side and a back sleeper, but after a lot of research we decided on the Mint. Originally we put our foam mattress topper on it, but ended up taking it off because the bed didn't need it - the Mint is perfect as is. I love waking up without aches and pains and so does my partner.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nick D.
from Indianapolis, IN
Gender:Male
Verified Purchase:Yes
Wow... This is by FAR the comfiest, most soft, most just-what-you-need-after-work-est, amazing bed I've ever gotten the chance to lay in!!!! There is NO regret in buying this bed. With the easy financing options it was easy on the budget, and even easier on my back. I couldn't be happier with my Tuft and Needle Mint mattress, and J recommend it to everyone!! Thank you so much T&N!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Rob E
Verified Purchase:Yes
Mattress is not too soft, not too hard...just right! And it does in fact stay cool as compared to other foam mattresses. We are very pleased.
Written by a customer while visiting Tuft & Needle
Posted by: Michelle Kulm
from Idaho
Verified Purchase:Yes
We were sleeping on a 40 year old mattress, so of course upgrading to this was amazing. Comfortable and good price compared to similar beds. I’d say it’s on the firmer side, but has a good cushion to it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jahoagie
from Tucson, AZ
Gender:Male
Verified Purchase:Yes
Bought for our son, and he absolutely loves it. Very comfortable and has helped relieve his back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RaeJ
from Mesa, AZ
Gender:Female
Verified Purchase:Yes
Absolutely love this mattress! Wasn't sure when we first got it because it seemed so stiff the first week. However, now I sleep like a baby!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle