Customer reviews from Tuft & Needle
Tuft & Needle - Mint Mattress - Full - Gray
Average customer rating
4.6
(8,683 Reviews)
Rating breakdown 8,683 reviews
5 Stars
6,216
4 Stars
1,520
3 Stars
565
2 Stars
290
1 Star
92
91%of customers recommend this product.
(
3,020 out of
3,316)
Customer Reviews for Tuft & Needle - Mint Mattress - Full - Gray
Posted by: LaTosha777
from Puyallup, WA
Gender:Female
Verified Purchase:Yes
This mattress is incredibly comfortable. It’s super easy to unpack and our family will always get mattresses from Tuft & Needle.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Martso
Verified Purchase:Yes
Really comfortable mattress; perfect blend of firm, yet soft on top. We have the original Tuft and Needle on our king size bed and like it very much, but this is even better!
Written by a customer while visiting Tuft & Needle
Posted by: Gregcas
Verified Purchase:Yes
The bed is a little to firm, even after a few weeks
Written by a customer while visiting Tuft & Needle
Posted by: dhguy
Verified Purchase:Yes
The mattress is very comfortable, but...we had two issues. First, as we unwrapped the first layer of plastic on the floor, the air seal broke on the inner wrap of plastic and the mattress started filling up with air prematurely. This made it very difficult to get the mattress up on the bed frame given the limited space we had in the bedroom. Second, the mattress still had a strong odor even after 3 days of airing out under a ceiling fan. In fact, it took a good month for the smell to dissipate.
Written by a customer while visiting Tuft & Needle
Posted by: Michael Shannon
from Ocala Fl
Gender:Male
Verified Purchase:Yes
We were skeptical about ordering a mattress this way, but so far we are very happy .
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Too hard
from Albany, NY
Gender:Female
Verified Purchase:Yes
Delivery was prompt and very easy to open the mattress. The mattress itself is very hard, not memoryfoam but very hard. I feel like we are sleeping on a jiggly bowl of Jello. It's been two months and we will be returning the mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 17, 2020
Hi there! We appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your new mattress. We would love to troubleshoot. Please reach out to us directly at support@tn.com or 877-842-2586 for some possible solutions or help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Marinastr3z
from Washington DC
Gender:Female
Verified Purchase:Yes
Exactly what I was hoping
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ana Marichal
from Miami FL
Gender:Female
Verified Purchase:Yes
Just great
On time delivery
Easy to unpack
Matress feels super
On time delivery
Easy to unpack
Matress feels super
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle