I've been happy with my Mint mattress in the first few months of use. It's firm without being hard. I'm sleeping well. I wish it had more of a pillow top, but otherwise it's great. Oh! And there were no strange chemical smells when it came out of the box.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
We went from a Queen size memory foam mattress from another manufacturer to the King size Mint. Other than the increase in size, which we could get from any manufacturer, the sleep has not been that great. We expected more. We are going to give it more time and hope this will make a difference.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2020
Hi there, we appreciate you writing a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to sleep well on your new mattress. We would love to hear more about your situation to see if we can help. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
It’s been OK, although nothing amazing. I expected to wake up feeling like I got a good night’s sleep, but nothing changed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2020
Hi there, thank you for taking time to leave a review about your experience so far. We’re sorry to hear the mattress hasn't met your expectations! if you're open to troubleshooting or need help with a return, don't hesitate to reach out to our team at support@tn.com or 877-842-2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle